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McDonald's
6A Jurong West Ave 1, Jurong Green CC, Singapore 649520
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: McDonald's remains a classic fast-food option, but recent feedback suggests significant inconsistencies in food quality and service, particularly at this Jurong West outlet.
We've noted recurring complaints about underfilled and cold fries, with some customers receiving portions described as 'half-filled' or 'abit only like small one' despite ordering larger sizes.
There are also reports of issues with delivery, including unannounced drop-offs and spilled drinks, and a general lack of responsiveness from the outlet when attempting to contact them.
The Beef Prosperity Burger, a seasonal item, has been singled out for its 'tiny portion, paper-thin patty, and bland taste,' falling short of regional standards.
Operational issues include staff marking orders as 'ready to collect' prematurely, leading to 10-minute waits at the counter during peak hours.
We'd recommend managing expectations for both food quality and service, especially during busy periods.
It's a convenient option, but not one to rely on for consistent quality or efficient service based on current feedback.
Best time
Avoid peak hours
Wait time
Expect 10+ minute wait during peak hours
Price
Below $10/person
Score: 20 · 5 sources
What customers say
Customers express significant dissatisfaction with McDonald's, primarily citing issues with portion sizes, particularly for French fries and the Beef Prosperity Burger, which is also criticized for blandness and being inferior to regional counterparts.
Delivery service is a major pain point, with repeated failures to ring doorbells and spilled drinks.
Operational inefficiencies are also noted, such as staff marking orders as "ready to collect" prematurely, leading to long waits at the counter, especially during peak hours.
Google Reviews
This french fries came in this state. It was only half-filled. We took it back to the counter and feedback to the staff. The staff throw away the French fries and give a new pack. What a waste. Nugg…
The macdonald delivery SUCKS. More then 4 times i order they never press the doorbell and ALWAYS place it on the floor. And the water spilled. Tried to call the outlet but always NEVER pick up. Waland…
aiyoo how come fries like this!!!! so disappointed cold already some how come the large fries abit only like small one. we pay the right amount but nvr get wat we buy!!!! come on la. missing the mc fl…
The Beef Prosperity Burger in Singapore was unacceptable — tiny portion, paper-thin patty, and bland taste. This is far below global McDonald’s standards. Having spent a lot of time in KL, the differe…
The staff here has a habit of marking orders as "ready to collect" even though it's not, making you wait at the counter for your order (for me it was about 10mins), especially during peak hours. Not o…
Reviews from Google
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