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Trusted by 21 outlets across Singapore
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McDonald's Bukit Gombak
374 Bukit Batok Street 31, #01-198/202, Singapore 650374
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 30 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on McDonald's Bukit Gombak is that it struggles significantly with operational consistency, particularly concerning wait times and order accuracy.
Multiple reports highlight excessively long waits, even when the restaurant appears uncrowded, with some customers waiting over an hour for orders.
This is a critical issue for a fast-food establishment, especially for those relying on quick service for specific needs, like pre-dawn meals.
Another recurring complaint is the omission of items like chilli sauce, which, while seemingly minor, detracts from the overall customer experience.
Cleanliness also appears to be an issue, with observations of overflowing bins.
While there are occasional positive remarks about individual staff members, the overall sentiment points to systemic service and operational shortcomings.
We'd advise caution when considering this outlet, especially if you're on a tight schedule or have specific order requirements.
It's a location to avoid if you're expecting the standard McDonald's speed and reliability.
Wait time
Expect 20+ minute waits, even during off-peak hours.
Price
Below $10/person
Score: 30 · 5 sources
What customers say
McDonald's Bukit Gombak faces significant criticism for slow service, especially during late-night hours, with customers reporting wait times exceeding an hour for orders and frequent missing items like chili sauce.
The cleanliness of the dining area, particularly overflowing bins, is also a recurring negative point.
However, there are positive mentions of polite and patient cleaning staff.
Google Reviews
Ordered my food at 2218hrs. Noticed my queue was 'erased' from the screen. At 2230hrs, a bag of meal with no drinks was placed on the counter with no number and no indication and no staff bothered to…
ordered grabfood. no chilli sauce given. happened a few times already. so disappointed. so greedy with chilli sauce why? shouldnt it be standardized? this kind of small things can ruin people appetite…
ALWAYS check your takeaway food before leaving. I try to avoid ordering online from this outlet as they are known for missing orders. 8/10 of my orders are either missing or they don’t tell me they ha…
Place cleanliness maintained. Only 24 hours supper place available near bukit gombak mrt. So pretty crowded near 11pm. Food were served slow just for 2 hot fudge ice cream. Kitchen missed out our ord…
Absolutely terrible service. This McDonald’s takes forever to prepare orders—over an hour, every single time! And even after waiting that long, my orders are always incomplete: missing straws, sauces,…
Reviews from Google
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