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McDonald's Choa Chu Kang 62

3.5(1,477)on Google$choa chu kang

Blk 623 Choa Chu Kang Street 62, #01-262, Singapore 680623

Classic, long-running fast-food chain known for its burgers & fries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)6:00 AM – 1:00 AM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 20 / 100

Atmosphere20
Queue wait20
Consistency10
Food quality30

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: This McDonald's outlet in Choa Chu Kang consistently receives feedback regarding order accuracy and service speed.

Multiple reports highlight missing items, incorrect orders (e.g., vanilla instead of Hershey's hot fudge sundae, honey mustard instead of curry sauce), and cold food.

The service experience is frequently described as slow, with long wait times for food even during non-peak hours, and staff reportedly ignoring cash orders or being unresponsive to requests for assistance.

There are also complaints about the general atmosphere, with mentions of the restaurant appearing dirty and outdated, and smoke from non-patrons entering the McCafé area.

While the chain is known for its classic burgers and fries, the operational inconsistencies at this specific location are a recurring theme in customer feedback.

We'd recommend considering alternative McDonald's outlets in the area, such as Lot One or Hillion Mall, for a more reliable experience.

Price

Below $10/person

Score: 20 · 5 sources

What customers say

McDonald's Choa Chu Kang 62 frequently disappoints customers with inaccurate orders, including missing items, incorrect sauces, and wrong sundae flavors.

Service quality is a significant concern, with reports of slow food preparation, staff inattentiveness, and unhelpful responses to issues like kiosk paper shortages.

Additionally, customers note a generally poor restaurant atmosphere, citing cleanliness issues, outdated decor, and smoke intrusion from non-patrons.

Order inaccuracy/missing itemsSlow service/staff inattentivenessPoor restaurant atmosphere/cleanlinessInconsistent condiment/serviette provision
0% positive0% neutral100% negative

Google Reviews

★★★★Phyllis Yen· 5 months ago

Ordered through app at 6am. Missing chicken mcmuffin, missing drink, didn’t give jam for big breakfast set, didn’t give salt and pepper. Called them but didn’t pick up. I do my job everyday, please ju…

★★★★★Bimbles· 10 months ago

sweet deal of 9.9 for 20pc combo chicken nuggets but the joy did not last. spicy nuggets were cold but thankfully the original nuggets were hot. ordered 4 curry sauce but got 4 honey mustard instead.…

★★★★Carol Soh· 4 months ago

I ordered 3 Hershey hot fudge sundae to be taken away . When I returned home and discovered I was given 3 vanilla hot fudge sundae . Really disappointed with the staff and the kiosk taking order!

★★★★★Qin iOS· 7 months ago

Staff ignores cash orders. Despite the restaurant having no orders, they were seen just talking about each other even though I was at the cashier. Take note, YOU have to approach them, they don’t app…

★★★★J· 2 years ago

One of the worst McDonald’s outlet I’ve visited. Been patronizing them for years and majority of the experiences were negative. 1. SLOW FOOD During breakfast service, food takes a long time to prepar…

Reviews from Google

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