Claim this listing to add loyalty, POS, and marketing tools.
McDonald's Clementi Mall
3155 Commonwealth Avenue West #01-06/07/08/09 The Clementi Mall, Singapore 129588
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: This McDonald's outlet in Clementi Mall appears to suffer from significant operational issues.
Multiple reports highlight excessively long waiting times, with some customers experiencing delays of 30 minutes to over an hour and a half for their orders.
This is a consistent complaint, even during non-peak periods, suggesting systemic disorganisation rather than just high demand.
Accuracy is another major concern; customers frequently report missing items like sauces or incorrect orders, such as a 6pc nugget meal containing only 4 nuggets, or specific requests like 'no corn' being ignored.
There are also serious hygiene concerns, with one report detailing a hair found in a burger.
Service attitude is also a recurring negative point, with staff described as impatient, unfriendly, and dismissive when addressing customer queries or complaints.
We think this outlet is best avoided if possible, despite its convenient location for some.
The consistent issues with wait times, order accuracy, hygiene, and service attitude make it a frustrating experience.
Consider alternative fast-food options within the mall if you're looking for a quick and reliable meal.
Wait time
Consistently long, even outside peak hours (30 mins to 1.5 hours reported)
Price
Below $10/person
Score: 10 · 5 sources
What customers say
Customers consistently report extremely long waiting times, even outside peak hours, and frequent order inaccuracies such as missing items (sauces, napkins), incorrect food portions (fries, nuggets), and unfulfilled special requests (no corn, no ice).
Service is often described as poor, with staff exhibiting impatience and dismissive attitudes.
Hygiene concerns, including hair in food, have also been raised, leading many to label this as one of the worst McDonald's outlets they've visited.
Google Reviews
Easily one of the worst McDonald’s outlets I’ve been to. Waiting times are ridiculously long, and the only reason I still come is because it’s the closest to my house — otherwise I’d go to any other o…
I do not usually leave negative reviews, but this McDonald’s outlet in Clementi absolutely earns one. This is easily the worst McDonald’s I have ever visited. The only reason I continue to come here i…
I ordered a 6pc garlic pepper nuggets upsized meal with twisted fries and medium lemon tea, for take away. I reached and found out there was only 4 nuggets. It’s impossible for me to walk back to the…
his is easily the worst McDonald’s I have ever visited. This wasn't a "fast food" experience; it was a two-and-a-half-hour ordeal defined by incompetence and poor hygiene. The Major Issues: Massive D…
This is hands down the worst McDonald’s I’ve ever been to. The service was extremely poor. Despite having many staff in the kitchen, they were all moving at half speed, which caused a massive delay in…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.