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McDonald's Hougang Ave 8

4.0(1,595)on Google$hougang

684 Hougang Ave 8, #01-999, Singapore 530684

Classic, long-running fast-food chain known for its burgers & fries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)Open 24 hours

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 40 / 100

Consistency20
Food quality50

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This McDonald's outlet in Hougang appears to struggle with order accuracy and customer service, based on multiple reports.

We've seen complaints ranging from missing items like chilli sauce and condiments, to incorrect burger patty counts (e.g., receiving two patties instead of three for a Triple Cheese burger).

There are also issues with breakfast items or gourmet coffee being unavailable during valid hours.

For delivery orders, there's a notable concern regarding the use of third-party delivery services without customer notification, leading to cold food and a lack of accountability from the outlet when issues arise.

While the Cheesy Truffle Beef Deluxe and Potato Pops are highlighted as comforting and indulgent options, the operational inconsistencies suggest a need for improved quality control.

We'd recommend this location primarily for quick, on-the-go orders where you can immediately verify contents, rather than for larger or delivery-dependent meals.

Signature

Cheesy Truffle Beef Deluxe

Price

Below $10/person

Score: 40 · 5 sources

What customers say

Customers at McDonald's Hougang Ave 8 frequently experience issues with incorrect or missing items in their orders, including condiments and specific burger components.

While some praise the indulgent and comforting quality of specific menu items like the Cheesy Truffle Beef Deluxe and Potato Pops, others report significant dissatisfaction with cold food deliveries and a lack of accountability from staff regarding delivery problems.

The branch also faces criticism for closing certain menu options prematurely.

incorrect/missing order itemscondiment omissioncold food deliveryspecific menu item quality (Cheesy Truffle Beef Deluxe, Potato Pops)staff accountability/service issues
20% positive10% neutral70% negative

Google Reviews

★★★★Eugene Nodtviedt· 4 months ago

Always messing up the orders or missing items... Tend to close certain options like gourmet coffee or breakfast items even when the timing for such is valid. Had to select butter and hotcake syrups in…

★★★★★Mr A· 7 months ago

Ordered TWO burgers with Upsized fries meals AND 20 pieces nuggets, but NO CHILLI SAUCE provided in my takeaway. When I collected from the staff at counter, didn't ask me if I needed chilli at all. S…

★★★★johnnykuochung· a year ago

After a long day working in F&B, there’s something comforting about sinking into the familiar warmth of a McDonald’s meal. It’s not just food—it’s a moment to pause, breathe, and indulge in something…

★★★★beini sun· 9 months ago

Hey Mac! happened 2nd time consecutively, ordered triple cheese but received 2 pieces of patty. Previously ordered dbl cheese but received a single patty, feedback via email but no response. Cmon!

★★★★Si Hui Lai· 5 months ago

Very disappointed with this McDelivery order #4448. The outlet used a third-party delivery person without informing me, who left the food outside without ringing the doorbell. The food sat outside fro…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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