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McDonald's Pasir Ris Mall
7 Pasir Ris Central, B1-41, Singapore 519612
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on the McDonald's at Pasir Ris Mall is that it offers the familiar McDonald's menu within a visually appealing space.
We note consistent praise for specific staff members like Jai (Mei Mee) and Manager Cherly Chong, highlighting their patience and excellent customer service.
However, we also see recurring issues with operational consistency.
Customers report long waiting times, even during non-peak hours, and an inconsistent food quality.
The McCafe lattes, for instance, are frequently cited as not being hot enough.
There are also concerns about cleanliness, with sticky floors and uncleared tables, and limited space for strollers or wheelchairs due to high foot traffic.
We think this outlet could benefit from management addressing these operational inconsistencies to match the positive experiences provided by its standout staff members.
It's a reliable option if you're in the area and not in a rush, especially if you visit at night when it's less crowded.
Best time
night
Wait time
Expect delays during non-peak hours and longer waits during peak hours.
Price
Below $10/person
Score: 45 · 5 sources
What customers say
McDonald's Pasir Ris Mall receives mixed feedback, with notable praise for specific staff members like Jai (Mei Mee) and Manager Cherly Chong for their exceptional service and helpfulness.
However, common complaints include inconsistent food quality, particularly McCafe latte temperature, and significant waiting times during both peak and non-peak hours.
The restaurant's cleanliness, especially sticky floors and uncleared tables, along with a stuffy environment and lack of space for strollers/wheelchairs, are also recurring issues.
Google Reviews
I had a wonderful experience at the Pasir Ris Mall McDonald's today! The entire team was incredibly friendly, but I want to give a special shout-out to an elderly staff member named Jai (Mei Mee). S…
The hot McCafe latte isn't hot (only about 40°C). Many people have given feedback to the staff there, but nothing has improved. So, I submitted feedback in the app. To my surprise, there's still no im…
I ordered at night for many times. Not that crowed. Today, someone named "Mei Mee" I think.. she was very very kind. I asked for plastic bag cause I was taking away. And for the first time, someone he…
Variety: ⭐️⭐️⭐️⭐️⭐️ Waiting Time: ⭐️⭐️ Expect delays during non-peak hours. Expect longer waiting time during peak hours. Visited during breakfast, lunch and dinner multiple times to check how they a…
Cherly Chong, the Manager at McDonald’s, delivered very good customer service. She was friendly, efficient, and handled everything with care and professionalism. A great example of excellent service.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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