Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
McDonald's
80 Punggol Fld, #01-02 Punggol 21 Community Club, Singapore 828815
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
Want a loyalty program here?
Sign up to be notified when McDonald's launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: While McDonald's is a classic for its burgers and fries, the Punggol outlet appears to struggle significantly with operational efficiency and order accuracy.
We've noted multiple reports of extended wait times, with some customers waiting over 30 minutes for simple orders, even as larger orders placed later are fulfilled sooner.
There are also recurring issues with order accuracy, including missing items within burgers and incorrect patty counts, despite customers double-checking their orders.
Service at the counter during busy periods also seems to be a point of frustration, with staff reportedly slow to attend to cash payments.
We'd recommend this location only if you're prepared for potential delays and double-checking your order thoroughly before leaving.
It's a reliable everyday option for the menu, but the execution at this specific outlet is inconsistent.
Wait time
Expect significant delays during peak hours, potentially 30+ minutes for simple orders.
Price
Below $10/person
Score: 20 · 5 sources
What customers say
Customer sentiment for McDonald's in Punggol is predominantly negative, with significant frustration over slow service and order inaccuracies.
Many customers report extended wait times, even for simple orders, and issues with receiving incorrect items such as single patties instead of double, or missing meal components.
While the food itself is described as 'normal', the operational inefficiencies, particularly during peak hours, and staff responsiveness are major points of contention.
Google Reviews
Have order the sunda ice cream... Is not even full cup pack.... And still cost $2.60!! sometime the restaurant have a lot of pepoples is waiting the meal to be collected and 1 or 2 staff still taking…
Why is the burger slanted and sauce leaking. My Fillet O Fish became 𝘍𝘪𝘭𝘭𝘦𝘵 𝘖 𝘍𝘪𝘴𝘩. Restaurant not even that busy why rush.
food is normal. service is terrible; saw my online order no. showed servicing, asked auntie server my no. is 9754, she said wait and call no., waited 5 mins, never called, checked left at counter my n…
Such a bad experience. This is 2nd time I received my order without meal inside the burger and wrap. I already send my review but still until now there is no reply from your site.
If i can give no star i will. Never once i ever get my order on time in this outlet. And the staffs are making sooooo much noise at the back but the orders are not moving. Please Mcdonalds, do somethi…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.