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McDonald's
80 Punggol Fld, #01-02 Punggol 21 Community Club, Singapore 828815
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: While McDonald's is a classic for its burgers and fries, the Punggol outlet appears to struggle significantly with operational efficiency and order accuracy.
We've noted multiple reports of extended wait times, with some customers waiting over 30 minutes for simple orders, even as larger orders placed later are fulfilled sooner.
There are also recurring issues with order accuracy, including missing items within burgers and incorrect patty counts, despite customers double-checking their orders.
Service at the counter during busy periods also seems to be a point of frustration, with staff reportedly slow to attend to cash payments.
We'd recommend this location only if you're prepared for potential delays and double-checking your order thoroughly before leaving.
It's a reliable everyday option for the menu, but the execution at this specific outlet is inconsistent.
Wait time
Expect significant delays during peak hours, potentially 30+ minutes for simple orders.
Price
Below $10/person
Score: 20 · 5 sources
What customers say
Customer sentiment for McDonald's in Punggol is predominantly negative, with significant frustration over slow service and order inaccuracies.
Many customers report extended wait times, even for simple orders, and issues with receiving incorrect items such as single patties instead of double, or missing meal components.
While the food itself is described as 'normal', the operational inefficiencies, particularly during peak hours, and staff responsiveness are major points of contention.
Google Reviews
food is normal. service is terrible; saw my online order no. showed servicing, asked auntie server my no. is 9754, she said wait and call no., waited 5 mins, never called, checked left at counter my n…
Ordered at 6.01. An simple order sure to be done quickly.In the end, the order just came to me when it's 6.39.Waiting 38 minutes for your meal is bloody inconsistent and it should not be happening. My…
Such a bad experience. I bought Spicy Tomato Double Chicken burger in the end open up is Single patty 😭 I still double check my order before i go off. Order number #2707 Timing was around 5.50pm - 6.…
I get that is the morning rush hour but there staff that looked at me and then refused to serve me at the counter for cash services. It took them about 5+ minutes to ask someone to serve me After wh…
Such a bad experience. This is 2nd time I received my order without meal inside the burger and wrap. I already send my review but still until now there is no reply from your site.
Reviews from Google
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