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McDonald's Shell Havelock

3.9(355)on Google$bukit merah

548 Havelock Rd, Singapore 169637

Classic, long-running fast-food chain known for its burgers & fries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)6:00 AM – 12:00 AM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 40 / 100

Atmosphere30
Queue wait15
Consistency60
Food quality70

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take on the McDonald's at Shell Havelock is that it's a convenient stop for those in the immediate vicinity, particularly tourists staying nearby or individuals passing through the Shell station.

It operates primarily as a takeaway or drive-thru outlet, with no indoor seating available.

While some customers report quick service and friendly staff, a significant number of reviews highlight substantial wait times, especially during peak hours like weekend mornings.

We've seen reports of 30-35 minute waits for orders, which contradicts the expectation of 'fast food'.

There are also concerns about order accuracy and operational efficiency, with some customers receiving incomplete or poorly handled orders.

However, the food quality itself is generally consistent with McDonald's standards.

We'd recommend this location for a quick grab-and-go if you're already in the area and not in a rush, but it's best to avoid it during busy periods if you value speed and operational precision.

Best time

Avoid weekend breakfast rush

Wait time

Expect 30-35+ minute waits during peak hours

Price

Below $10/person

Score: 40 · 5 sources

What customers say

McDonald's Shell Havelock receives mixed feedback, with some customers appreciating the friendly and helpful counter staff and quick service, especially for drive-thru.

However, significant complaints revolve around extremely long wait times, missing items in orders, and perceived operational inefficiencies, leading to a frustrating experience for many, particularly during peak hours or weekends.

The food quality itself is generally considered consistent with McDonald's standards.

long wait timesmissing order itemsfriendly/helpful staffoperational inefficiencytakeaway/drive-thru only
40% positive0% neutral60% negative

Google Reviews

★★★★★Crystal Russom· 2 months ago

Very cute Macca's inside a shell petrol station. A bit squishy with only a small counter and 2 self serve machines but despite a busy drive thru we got our order pretty quickly and the staff were frie…

★★★★Channon· 3 months ago

If you value your sanity, this is NOT the place. Most McDonald’s in Singapore are highly positive for me, but alas this is not one of them. What if 4 of the items ordered were missing. What if the…

★★★★★wei yan loh hor· 3 months ago

The fast food that isnt fast. Alittle understaffed. Food is ok but in weekends, if u wanna eat macs breakfast, dont come here. Or mayb just drivethru. I ordered in person to collect as i stay nearby,…

★★★★Jaime Hannah Ang· 3 months ago

I waited 30mins for my order. Not fast food. Manager are ignoring and not managing and taking their own time are just taking their time with no urgency. Manager is nonchalant. Avoid this outlet if p…

★★★★★Jeanette· 7 months ago

Very kind and patient counter staff who went out of his way to help me with my order. Really appreciate the good service!! 🥹

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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