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McDonald's Shell Tampines
9 Tampines Ave 2, Singapore 529731
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 3 months ago
Editor’s Note
Last updated 3 Aug 2026
Our take on McDonald's Shell Tampines suggests a mixed bag of experiences.
While it offers the classic McDonald's menu, including hot breakfast items like MacGriddles, service consistency appears to be a significant issue.
Multiple reports highlight slow drive-thru service, with wait times of 20-30 minutes just to place an order.
There are also recurring complaints about incorrect orders, particularly for takeaway, and staff attitude, including instances of cashiers using phones while serving and displaying 'black faces' when asked for extra items or assistance.
We'd recommend double-checking your order before leaving, especially if using the drive-thru or taking away.
The location is convenient for those fueling up, but be prepared for potential delays and service inconsistencies.
A reliable everyday option for McDonald's staples, but not a destination for quick, seamless service.
Best time
avoid peak hours
Wait time
20-30 min for drive-thru during busy periods
Price
Below $10/person
Score: 40 · 5 sources
What customers say
McDonald's Shell Tampines receives mixed feedback, with recurring issues around order accuracy and slow service, particularly at the drive-thru.
While some customers appreciate hot food and ample condiments, others report staff using phones while serving and displaying poor attitudes, leading to frustration over incorrect orders and long wait times.
Google Reviews
A staff name Hajime was the absolute GOAT, he was professional and very inviting, he gave the best customer service ive ever seen in a macdonals. PROMTE this man and give him a raise fr
Convenient for drivers and or people staying around the petrol station and is definitely the next best thing in Tampines after the decades old McD vacated Tampines Mall. Staff are friendly and accommo…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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