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McDonald's Shell Tampines
9 Tampines Ave 2, Singapore 529731
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on McDonald's Shell Tampines suggests a mixed bag of experiences.
While it offers the classic McDonald's menu, including hot breakfast items like MacGriddles, service consistency appears to be a significant issue.
Multiple reports highlight slow drive-thru service, with wait times of 20-30 minutes just to place an order.
There are also recurring complaints about incorrect orders, particularly for takeaway, and staff attitude, including instances of cashiers using phones while serving and displaying 'black faces' when asked for extra items or assistance.
We'd recommend double-checking your order before leaving, especially if using the drive-thru or taking away.
The location is convenient for those fueling up, but be prepared for potential delays and service inconsistencies.
A reliable everyday option for McDonald's staples, but not a destination for quick, seamless service.
Best time
avoid peak hours
Wait time
20-30 min for drive-thru during busy periods
Price
Below $10/person
Score: 40 · 5 sources
What customers say
McDonald's Shell Tampines receives mixed feedback, with recurring issues around order accuracy and slow service, particularly at the drive-thru.
While some customers appreciate hot food and ample condiments, others report staff using phones while serving and displaying poor attitudes, leading to frustration over incorrect orders and long wait times.
Google Reviews
Usually when ordering from shell they miss out on a few things and ive had to walk back to shell 3 times now in the past 3-4 months. Today at 8.38pm, the cashier, Cary Goh was using her phone while se…
Very slow service even though it is supposed to be a drive thru. Cars need to wait 20-30mins just to place an order. McDonald's should look into improving the customer service flow for drive thru.
Went to the petrol kiosk to grab lunch from Mcd today, i ordered a MCspicy with cheese meal but staff at the counter gave me the wrong order, a Mcspicy without cheese. Unfortunately i only found out u…
First time drive thru McDonald at Tampines. Speed quite slow, but sounds were cleared. Traffic also good
Came here to takeaway Mac breakfast. Piping hot Mac Griddles. Lots of chilli for the extra large big breakfast.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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