Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
McDonald's Sun Plaza
30 Sembawang Dr, #01 - 16 / 17 Sun Plaza, Singapore 757713
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
Want a loyalty program here?
Sign up to be notified when McDonald's Sun Plaza launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 15 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
McDonald's Sun Plaza, like many outlets of this classic fast-food chain, offers the familiar burgers and fries that have made it a global staple.
However, based on recent customer feedback, this particular location appears to struggle significantly with operational consistency and service quality.
We've noted recurring complaints about extremely long wait times for both delivery and in-store orders, with some customers reporting waits exceeding an hour.
Delivery issues are particularly pronounced in the late hours, with reports of cold, incorrect food arriving after extensive delays.
In-store, there are concerns about food freshness, with specific mentions of stale fried chicken and discolored pineapple.
Service attitude also appears to be an issue, with staff described as rude or unresponsive when issues arise.
While McDonald's generally offers an inexpensive and quick meal, the Sun Plaza branch seems to deviate from this expectation.
We'd recommend this location only if you're in the immediate vicinity and prepared for potential delays and service inconsistencies.
It's not a reliable option for quick service or late-night delivery.
Best time
Avoid late-night delivery
Wait time
Expect significant delays for delivery and in-store orders, potentially over 30 minutes during busy periods.
Price
Below $10/person
Score: 15 · 5 sources
What customers say
Customers at McDonald's Sun Plaza frequently report significant issues with order accuracy and delivery, with food often arriving cold or incorrect after extensive delays, particularly for late-night orders.
In-store experiences also highlight concerns about food quality, such as stale fried chicken and diluted green tea, alongside instances of rude staff behavior and extremely long wait times for orders.
Google Reviews
Date: 10/03/2026 Order #3901 Absolutely terrible experience. I placed my order at 2:00am. I called in at 2:45am and was notified that the rider still hadn’t even arrived to pick up the food. Then at…
Today, around 8:30 p.m., there was a long queue for ice cream. A father of two was waiting in line to buy one ice cream. Suddenly, The man who served the ice cream pulled out mini cones and gave two t…
This is the first time I've eaten such terrible fried chicken. The chicken is not fresh at all, like it was left over from the previous day. The taste is like eating flour. As a chef, I know it must h…
Ordered takeaway via the kiosk which is 1 set of the Fifa World Cup Meal - Spicy Chicken McCrispy . Add-on 2 piece McWings . Only to end up not getting the random cup as I was being told it has alrea…
Only come here because it’s 24 hours. The service is horrible, asked the staff at collection how to redeem a deal and she said: “oh sorry, I’m back end only”. Only saving grace of this outlet is the M…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.