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McDonald's Sun Plaza
30 Sembawang Dr, #01 - 16 / 17 Sun Plaza, Singapore 757713
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 15 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
McDonald's Sun Plaza, like many outlets of this classic fast-food chain, offers the familiar burgers and fries that have made it a global staple.
However, based on recent customer feedback, this particular location appears to struggle significantly with operational consistency and service quality.
We've noted recurring complaints about extremely long wait times for both delivery and in-store orders, with some customers reporting waits exceeding an hour.
Delivery issues are particularly pronounced in the late hours, with reports of cold, incorrect food arriving after extensive delays.
In-store, there are concerns about food freshness, with specific mentions of stale fried chicken and discolored pineapple.
Service attitude also appears to be an issue, with staff described as rude or unresponsive when issues arise.
While McDonald's generally offers an inexpensive and quick meal, the Sun Plaza branch seems to deviate from this expectation.
We'd recommend this location only if you're in the immediate vicinity and prepared for potential delays and service inconsistencies.
It's not a reliable option for quick service or late-night delivery.
Best time
Avoid late-night delivery
Wait time
Expect significant delays for delivery and in-store orders, potentially over 30 minutes during busy periods.
Price
Below $10/person
Score: 15 · 5 sources
What customers say
Customers at McDonald's Sun Plaza frequently report significant issues with order accuracy and delivery, with food often arriving cold or incorrect after extensive delays, particularly for late-night orders.
In-store experiences also highlight concerns about food quality, such as stale fried chicken and diluted green tea, alongside instances of rude staff behavior and extremely long wait times for orders.
Google Reviews
Date: 10/03/2026 Order #3901 Absolutely terrible experience. I placed my order at 2:00am. I called in at 2:45am and was notified that the rider still hadn’t even arrived to pick up the food. Then at…
This is the first time I've eaten such terrible fried chicken. The chicken is not fresh at all, like it was left over from the previous day. The taste is like eating flour. As a chef, I know it must h…
Very disappointing experience in Sun Plaza outlet. Order a cup of green tea but the colour of the green tea is so light and it tastes like plain water. I when to the counter to get a replacement but s…
Service was surprisingly rude today. The employee attending the dessert station showed a lot of attitude over a simple misunderstanding about a McFlurry flavor. Not the friendly experience you'd expec…
I waited more than 35 minutes for my order while people who ordered after me already got their food. That’s honestly not acceptable. When I went to one of the counter staff to ask about my order, he c…
Reviews from Google
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