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McDonald's The Woodleigh Mall
11 Bidadari Park Drive, Mall, B1-11, #B1-12 The Woodleigh, Singapore 367803
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on McDonald's at The Woodleigh Mall suggests a mixed bag of experiences, with service being a primary point of contention.
While some patrons praise attentive staff who go the extra mile, others report significant issues with order accuracy and collection times.
We've seen instances where orders placed via mobile app were not ready for collection even 20 minutes after notification, leading to frustrating delays and re-preparation.
There are also concerning reports of incorrect orders, such as a Double McSpicy arriving with only one patty, which is particularly problematic for takeaway orders where immediate resolution isn't possible.
However, it's not all negative.
Some customers highlight improvements in staff attitude and knowledge since the store's opening, with food often described as hot and fresh.
The mango & pineapple chocolate ice cream has received specific praise for its taste.
We think this outlet is best for those who are not in a rush and can tolerate potential service inconsistencies.
If you're looking for a quick, reliable meal, be prepared for possible delays or order checks.
A reliable everyday option, but not a destination meal.
Wait time
Expect potential delays of 20-30 minutes for order collection, even when the counter appears empty.
Price
Below $10/person
Score: 60 · 5 sources
What customers say
McDonald's at The Woodleigh Mall receives mixed feedback, with some customers praising attentive staff who go the extra mile, such as replacing a messy ice cream order.
However, significant issues with order accuracy, particularly missing items like a chicken patty in a Double McSpicy, and slow service even when the counter is empty, are frequently reported.
There are also concerns about table cleanliness and initial staff training, though some note recent improvements in service attitude and food quality.
Google Reviews
18 May 2026 Store Manager, Joyce was very accommodating and friendly when I had special requests for my order which could not selected on the app. Crews are also polite, seating spacious and comfortab…
Can’t complain too much for S$6.90 with fries and a drink, but the burger was underwhelming. The onions and sauce were barely visible. Looking at it, feel like a smack on the face.. you pay what you g…
Ordered the food from mobile app at 206pm, received notifications 4 mins later the food was ready. Went down at 225pm to collect the food, food wasn’t ready. Order seems to be missing, spoke to one o…
Pick up order after shift just to receiveeeee no chickennnn in my spicy tomatooo chickennnnn set ????? Had to double check my receipt incase i accidentally selected no chickennn. But noooo, so happpy…
I completely forgot that my order included ice cream. One staff member informed the serving team and even stopped me from leaving so they could bring it to me. The first ice cream they handed me was m…
Reviews from Google
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