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McDonald's V Hotel

3.8(1,356)on Google$kallang

70 Jellicoe Rd, Singapore 208767

Classic, long-running fast-food chain known for its burgers & fries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)6:00 AM – 1:00 AM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 25 / 100

Queue wait20
Food quality30

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

McDonald's V Hotel, like its global counterparts, offers the familiar menu of burgers and fries.

However, based on recent customer feedback, this particular outlet struggles significantly with operational consistency and customer service.

We've seen multiple reports of cold fries, long wait times for orders (up to 25 minutes for 'fast food'), and a general lack of staff attentiveness, even when the restaurant isn't busy.

There are also concerning accounts of staff shouting at customers and a complete absence of basic condiments like ketchup.

While the food itself, such as the McSpicy or buttermilk crispy chicken, is generally acceptable when fresh, the overall experience is severely hampered by these service issues.

One reviewer even reported a 'spoiled and sour' McSpicy, indicating potential quality control problems.

We think this location is best avoided during peak hours, and even then, be prepared for potential frustrations.

It's a reliable everyday option only if you're willing to overlook significant service shortcomings.

Signature

McSpicy

Best time

early morning

Wait time

25 minutes (peak hours)

Price

Below $10/person

Score: 25 · 5 sources

What customers say

Customers at McDonald's V Hotel frequently report issues with food quality, specifically cold fries and spoiled McSpicy chicken, alongside significant service problems.

Many experience long wait times for orders and lack of staff attentiveness, with some observing stressed or rude employees.

While some food items like the buttermilk crispy chicken are praised, the overall experience is often marred by operational inefficiencies.

Food quality issues (cold/spoiled items)Long wait times for ordersPoor staff attentiveness/serviceInconsistent staff attitude
10% positive10% neutral80% negative

Google Reviews

★★★★rick wen· 2 months ago

Ordered MC SPICY from MCD app, acceptable taste, sometimes are hard to control, acceptable are forgotten something to be delivered. BUT TODAY, makes me unforgivable of FRESHNESS.. the MC Spicy Chicken…

★★★★Randall Teo· 3 months ago

Fries dead cold, sry McDonalds, they just spat in your pride about having the best fries in SG. No ketchup at the self-service kiosk so i went to the counter, nobody there but I can hear them around t…

★★★★Rachel Hon· 5 months ago

Investing heavily in technology is meant to improve service and productivity, but it becomes meaningless when the system is misused or ignored by staff. The screen shows that the order is ‘now servici…

★★★★Wielson Factolerin· 4 months ago

Ate as soon as they opened, with a few minute wait for my food. (Ham and cheese wrap)

★★★★★Rich Loffman· a year ago

The food was fine! The buttermilk crispy chicken is great (love the pineapple) but…the service in this place is HORRENDOUS. I have been to McDonalds in many countries and I think that this is the wors…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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