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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
McDonald's V Hotel
70 Jellicoe Rd, Singapore 208767
Classic, long-running fast-food chain known for its burgers & fries.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 25 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
McDonald's V Hotel, like its global counterparts, offers the familiar menu of burgers and fries.
However, based on recent customer feedback, this particular outlet struggles significantly with operational consistency and customer service.
We've seen multiple reports of cold fries, long wait times for orders (up to 25 minutes for 'fast food'), and a general lack of staff attentiveness, even when the restaurant isn't busy.
There are also concerning accounts of staff shouting at customers and a complete absence of basic condiments like ketchup.
While the food itself, such as the McSpicy or buttermilk crispy chicken, is generally acceptable when fresh, the overall experience is severely hampered by these service issues.
One reviewer even reported a 'spoiled and sour' McSpicy, indicating potential quality control problems.
We think this location is best avoided during peak hours, and even then, be prepared for potential frustrations.
It's a reliable everyday option only if you're willing to overlook significant service shortcomings.
Signature
McSpicy
Best time
early morning
Wait time
25 minutes (peak hours)
Price
Below $10/person
Score: 25 · 5 sources
What customers say
Customers at McDonald's V Hotel frequently report issues with food quality, specifically cold fries and spoiled McSpicy chicken, alongside significant service problems.
Many experience long wait times for orders and lack of staff attentiveness, with some observing stressed or rude employees.
While some food items like the buttermilk crispy chicken are praised, the overall experience is often marred by operational inefficiencies.
Google Reviews
Ordered 3 set meal (expecting 3 coke to be delivered) Only 1 drink was delivered. The only extra they’ve provided is HAIR in the creamy mushroom triple cheese burger. Tried calling the restaurant fo…
Absolutely bad service. I order for double cheese burger with no pickles no mustard extra ketchup extra onions and what i got was a double cheese burger with no ketchup but some random sauce, what mad…
I called the McDelivery hotline at 12:49pm to follow up on my order after noticing that the status on the app had not changed since I placed the order at 11:51am. After the call, the customer service…
My family and I visited the Aperia Mall outlet and I placed a mobile order. Unfortunately, I mistakenly ordered from the V Hotel (Lavender) outlet instead. I only realized the error after waiting 15 m…
Ordered large fries but received so little, this is basically scam. Its not my first time buying from this branch but this is unacceptable. Noticed when i got home.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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