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McDonald's Zhongshan Mall

3.8(863)on Google$novena

20 Ah Hood Rd, #01-16 Zhongshan Mall, Singapore 329984

Classic, long-running fast-food chain known for its burgers, fries & shakes.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:00 AM – 1:00 AM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 40 / 100

Queue wait30
Consistency30
Food quality40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take on McDonald's Zhongshan Mall suggests a mixed bag of experiences, with recurring themes of order inaccuracies and service inconsistencies.

Several patrons report receiving incorrect items, such as a ham wrap instead of sausage, or fries when potato pops were requested.

There are also mentions of cold, soggy fries and a lack of condiments like chili sauce.

Service appears to be a notable pain point, with instances of staff being unhelpful with ordering terminals and perceived internal issues affecting order speed.

However, some visitors have found the staff friendly and the ordering kiosks convenient, especially for those staying nearby.

We think this outlet might be best for a quick, no-frills meal if you're in the immediate vicinity and prepared for potential order checks.

It's a reliable everyday option for McDonald's staples, but not a destination meal if you're seeking flawless service or order accuracy.

Price

Below $10/person

Score: 40 · 5 sources

What customers say

McDonald's Zhongshan Mall receives mixed feedback, with common complaints about order accuracy, food quality (cold/soggy fries, missing sauce), and slow service, particularly during busy periods.

However, some customers appreciate the convenience of its location and friendly staff, finding the food to be good when orders are correct.

order accuracy issuesfood quality (fries)slow service/staffing issuesconvenience of location
20% positive20% neutral60% negative

Google Reviews

★★★★Steve Adams Tan· 3 months ago

Bad service!!! I ordered sausage mcwrap initially and they served me wrong order they gave me ham one instead. Asked for the sausage one and waited more than 15 minutes…ridiculous! Somemore they gave…

★★★★Kimberly Chan· 9 months ago

There was an old lady who didn't know how to use the terminals to order and none of the staff helped her. When she approached me for help I told her to look for staff but they said they also don't kno…

★★★★★Ade Ho· 9 months ago

I ordered medium sized fries. But received the quantity of small sized fries packed in the medium sized fries packet. The fries were all cold, short, soggy and tasteless. Forgot to put salt is it?! T…

★★★★★Stephen Flores· 10 months ago

First time going to a McDonalds in Singapore. So convenient since the hotel was right next to it. Friendly staff and easy to order food from the kiosks! Food tasted great!

★★★★★Jenna W· 9 months ago

Not the closest McDonald’s to my house but the one near mine is always always makes mistakes with my orders. Decided to give this outlet a chance but… the food is late. Asked for potato pops but got…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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