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McDonald's Zhongshan Mall
20 Ah Hood Rd, #01-16 Zhongshan Mall, Singapore 329984
Classic, long-running fast-food chain known for its burgers, fries & shakes.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on McDonald's Zhongshan Mall suggests a mixed bag of experiences, with recurring themes of order inaccuracies and service inconsistencies.
Several patrons report receiving incorrect items, such as a ham wrap instead of sausage, or fries when potato pops were requested.
There are also mentions of cold, soggy fries and a lack of condiments like chili sauce.
Service appears to be a notable pain point, with instances of staff being unhelpful with ordering terminals and perceived internal issues affecting order speed.
However, some visitors have found the staff friendly and the ordering kiosks convenient, especially for those staying nearby.
We think this outlet might be best for a quick, no-frills meal if you're in the immediate vicinity and prepared for potential order checks.
It's a reliable everyday option for McDonald's staples, but not a destination meal if you're seeking flawless service or order accuracy.
Price
Below $10/person
Score: 40 · 5 sources
What customers say
McDonald's Zhongshan Mall receives mixed feedback, with common complaints about order accuracy, food quality (cold/soggy fries, missing sauce), and slow service, particularly during busy periods.
However, some customers appreciate the convenience of its location and friendly staff, finding the food to be good when orders are correct.
Google Reviews
Bad service!!! I ordered sausage mcwrap initially and they served me wrong order they gave me ham one instead. Asked for the sausage one and waited more than 15 minutes…ridiculous! Somemore they gave…
Two major issues keep bothering me constantly. First, missing food items has become a frequent problem. On nearly half of my recent orders, side dishes, drinks or desserts were left out without any re…
I ordered medium sized fries. But received the quantity of small sized fries packed in the medium sized fries packet. The fries were all cold, short, soggy and tasteless. Forgot to put salt is it?! T…
Long waiting time for my order, eventhough tis outlet was not busy compared to other outlets like Anchorpoint mall. Hash browns were not cooked well and were pale n not crispy. The young female staff…
Visited on 1st June 3pm I was assisted by staff Ethan as I was facing difficulties in redeeming the app rewards. He is very helpful, polite, and flexible. Kudos to the lady manager in charge who is w…
Reviews from Google
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