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MIXUE Elias Mall

4.6(89)on Googlepasir ris

Blk 625 Elias Rd, Singapore 510625

Takeout

Opening Hours

Today (Monday)10:00 AM – 10:30 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 75 / 100

Queue wait50
Food quality80
Value for money85

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: MIXUE Elias Mall consistently receives high praise for its drink quality and affordability, making it a popular spot for families.

We've noted multiple commendations for specific staff members, highlighting their friendly and patient service, even during busy times.

However, there's a recurring concern about understaffing, particularly during peak hours.

We've seen reports of a single staff member managing all operations, from drink preparation to handling queues and delivery orders.

This can lead to visible stress and potential service dips, despite the staff's best efforts.

While the drinks and ice cream are well-regarded for their taste and value, the operational strain on employees is a significant point of feedback.

We'd recommend visiting during off-peak hours to potentially experience quicker service and a less harried atmosphere.

The core product remains strong, but the customer experience can be impacted by staffing levels.

Best time

avoid peak hours

Wait time

can be long during busy periods

Score: 75 · 5 sources

What customers say

MIXUE Elias Mall generally receives high praise for its quality drinks and ice cream, value for money, and the exceptional customer service provided by its staff, particularly Leo and Harith.

However, a recurring concern highlights that the outlet is often understaffed, leading to visible stress and overwhelm for individual employees, especially during peak hours, which can impact service consistency despite the staff's best efforts.

Customers advocate for increased staffing to maintain the high service standards and support the hardworking team.

Exceptional staff hospitalityUnderstaffing during peak hoursValue for moneyQuality drinks and ice cream
80% positive0% neutral20% negative

Google Reviews

★★★★★sharifah firdhah· 4 months ago

This has been the best Mixue outlet that I have been to thus far. Not only are the drinks of quality, the customer service never fails to impress. Even with peak hours, the staff provides prompt servi…

★★★★★Gustin Prianti· 5 months ago

From the first day this outlet opened, there were three staff serving customers. They were very good, friendly, and hardworking. From the first time I tried Mixue until now, I have always been a loyal…

★★★★★Li Min Kang· 5 months ago

Good and prompt service. Staff is patient too.

★★★★★Pat OC· 8 months ago

Great price. Sketchy method of filling the cup. Hollow / air on the inside.

★★★★★Siti Fatimah Abdul Ghani· 8 months ago

Hello MING XUE ❤️❤️ Leo and Harith are true gems of the MING XUE brand ELIAS MALL. Thank you both for your outstanding hospitality. Your warm smiles and the way you handle customers make us want to k…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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