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Nam Kee Pau
991 Buangkok Link, #01-03 Buangkok Square Mall, Singapore 530991
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Nam Kee Pau's Buangkok Square outlet appears to suffer from significant customer service issues, based on multiple consistent reports.
Customers frequently describe a single female staff member as rude, aggressive, and dismissive, often prioritising delivery orders over walk-in customers and engaging in confrontational behaviour.
This has led to extended wait times, even for quick purchases like a single bao, and has driven away repeat business from patrons who otherwise enjoy the brand's products.
While the quality of their baos is noted as a draw, the consistently negative interactions at this specific location seem to overshadow any food appeal.
We'd recommend visiting other Nam Kee Pau outlets if you're looking for a more pleasant experience, as this particular branch seems to have operational issues that detract from the overall brand perception.
Skip this outlet if you value prompt and polite service.
Wait time
Expect 15-minute waits, even for simple bao purchases.
Price
Below $10/person
Score: 10 · 5 sources
What customers say
Public sentiment for Nam Kee Pau, specifically the Buangkok Square outlet, is overwhelmingly negative due to consistent reports of a single female staff member exhibiting rude, aggressive, and unhelpful behavior.
Customers describe being ignored, spoken to angrily, and experiencing significant delays even for simple pau purchases.
While some customers enjoy the baos, the poor service at this specific location is driving them to other outlets or away from the brand entirely.
Google Reviews
I am writing to share feedback about my repeated negative experiences at Nam Kee Buangkok Square outlet, specifically the only old female staff member. Her demeanor consistently suggests that serving…
I ordered some pau at the Buangkok Sq outlet and highlighted to the only staff there that their ee mian tasted ordinary. She replied abit angrily that this is how they cooked the mee and if any feedba…
Came here in the morning and felt a very relaxing vibe. The aunty staff seemed to be working purely for enjoyment with loud music, lots of chatting, very chill atmosphere. No rush, no pressure, just e…
The auntie at Buangkok Square was very rude. I stood there for about 15 mins just wanting to buy pau. The auntie was all focused on preparing the grab food delivery order and totally ignored customers…
Very bad attitude customer service She made people wait for 15 minutes for buying a bao I feedback to my girlfriend why take so long, the shop assistant got defensive and cited she has to finish deli…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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