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Old Chang Kee

2.1(25)on Google$pioneer

1 Joo Koon Cir, #01-35 FairPrice Joo Koon, Singapore 629117

Old Chang Kee serves fast food in the Pioneer area at 1 Joo Koon Circle, located within FairPrice Joo Koon. The budget-friendly spot draws customers looking for quick, affordable meals.

TakeoutWheelchair accessible

Opening Hours

Today (Monday)6:30 AM – 7:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 20 / 100

Based on 4 data points · Updated 1 month ago

Editor’s Note

Last updated 3 Aug 2026

Our take: Old Chang Kee at FairPrice Joo Koon is positioned as a budget-friendly spot for quick bites.

While the brand is known for its convenient and affordable fast food, this particular outlet appears to struggle significantly with customer service.

Multiple reports highlight staff inattentiveness, rudeness, and a general lack of basic courtesy, with customers feeling ignored or rushed.

There are consistent complaints about staff prioritising other tasks over serving waiting customers, leading to frustrating experiences.

While the food itself might be consistent with other Old Chang Kee outlets, the service issues at this location seem to overshadow any potential convenience or value.

We'd suggest this outlet is best avoided if you value polite and efficient service, even for a quick, inexpensive meal.

Price

Below $10/person

Score: 20 · 4 sources

What customers say

Public sentiment for Old Chang Kee at Joo Koon Circle is overwhelmingly negative, primarily due to consistently poor customer service.

Customers report staff being rude, inattentive, and dismissive, with instances of staff ignoring customers, rushing orders, and even bullying the elderly.

While food quality is occasionally mentioned as acceptable, the negative service experience overshadows any potential positives.

poor staff attentivenessrude and dismissive staffinconsistent service standards
0% positive5% neutral95% negative

Google Reviews

★★★★Abdullah Bamadhaj· a month ago

Very poor service at Old Chang Kee, Joo Koon Circle. I wanted to place an order, but the staff just ignored me and made me wait around 10 minutes before attending to me. There was no proper acknowledg…

★★★★Jasmine Ooi· 4 months ago

Hope that your store have review and employ good manner and courtesy staffs. This is to make sure when they are wearing the company uniform which also carrying your company image around do not bully e…

★★★★shtan051· 3 months ago

Visited your outlet on 4th April at 1250hrs. Was served by a rude employee, to which I was told to wait for her to compete her packing of food items into a paper box before I could order. Customer ser…

★★★★Muhammad Helmi· a year ago

15 July 2025 @ 4:50pm. Need to check your stuff. Rude. I haven't finish my order, already tell me the total. TWICE! I don't think she should work F&B or any customer service line at all. Send or resen…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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