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Otter Pizza @ Le Quest

4.4(67)on Googlepizzabukit batok

4 Bukit Batok Street 41, #01-72 LE QUEST, Singapore 657991

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)10:30 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Consistency50
Food quality65

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: Otter Pizza at Le Quest generally receives positive feedback for its pizzas, with many customers finding them well-baked and generously topped, particularly the Hawaiian option.

However, there are inconsistencies in delivery orders, with some noting that the actual product doesn't always match menu photos, and ingredients can sometimes be sparse or dry.

A significant point of concern is customer service, specifically regarding communication about ingredient availability.

We've seen instances where a missing ingredient, like spinach on a cheese pizza, was not communicated to the customer, leading to disappointment and a perception of dismissive staff.

While we understand operational challenges, proactive communication about ingredient substitutions or unavailability is crucial for a positive customer experience.

The overall sentiment suggests a decent option for a quick pizza fix, especially for takeaway.

Verdict: Best for takeaway orders if you're in the immediate vicinity; be prepared for potential inconsistencies with delivery and confirm ingredients if you have specific preferences.

Score: 60 · 5 sources

What customers say

Public sentiment for Otter Pizza @ Le Quest is generally positive, with many praising the quality and generous ingredients of their pizzas, particularly the Hawaiian.

However, some customers have experienced issues with ingredient accuracy, especially regarding spinach on the cheese pizza, and inconsistent staff communication and service, which has led to disappointment.

Delivery experiences are noted as timely, though some find the pizzas decent but lacking a 'wow' factor.

Pizza quality & ingredients (Hawaiian)Ingredient accuracy (spinach)Staff communication & serviceDelivery experience
50% positive20% neutral30% negative

Google Reviews

★★★★★Cheow Mong Chan· 7 months ago

This is based on Grab delivery review. Ordered 4 pizza. Photos and actual is not same. Look at the size of the shrimp (not prawn). I think dough is fresh, but ingredients quite limited and pizza taste…

★★★★Khoo CY· a year ago

Ordered from food delivery for Hawaiian pizza and teriyaki chicken pizza. Decent as comfy food though no wow factor. Could not comment on the service but delivery is on time, not sure how is the atmos…

★★★★★Jowe Chu· 7 months ago

Ordered take away Hawaiian pizza. Surprised that it’s really good. The pizza is beautifully baked with generous ingredients.

★★★★★Karen Bernadette· 10 months ago

The staff is friendly and polite, good customer service. My first time trying their pizza and I love it. I will visit again for the food.

★★★★wai siong cheah· a year ago

This was my first time trying pizza from this brand. I ordered a cheese pizza, which, based on the menu photo, is supposed to have spinach on top. However, the pizza I received did not include any spi…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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