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PAUL SINGAPORE PTE LTD
15 Jln Tepong, Singapore 619336
Paul Singapore is a bakery located in Jurong East at 15 Jln Tepong. The establishment serves baked goods and pastries to the local community.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take on PAUL Singapore in Jurong East is that it struggles with operational consistency and customer service.
We note reports of significant wait times for basic orders, with one customer waiting over 35 minutes for an onion soup that never arrived due to system issues.
This suggests a disconnect between order placement and kitchen fulfilment, leading to wasted time for patrons.
Furthermore, we observe a concerning lack of flexibility and transparency regarding catering services.
Customers expecting customisation based on website information have been met with rigid policies and an unwillingness to engage directly, which is a stark contrast to experiences with the brand in other regions.
While one review mentions it as a 'nice place for dine-in', the recurring themes of poor service and operational issues overshadow this.
We recommend approaching PAUL Singapore with tempered expectations, especially if you require specific service or have limited time.
It appears to be a location where basic service delivery can be inconsistent.
Score: 20 · 4 sources
What customers say
Customer sentiment for PAUL SINGAPORE PTE LTD is predominantly negative, with significant frustration stemming from operational inefficiencies and misleading information.
Patrons report issues such as extremely long waits for orders placed via QR code, with some orders never arriving, and a lack of proactive staff intervention.
There's also considerable disappointment regarding the inability to customize catering packages despite website claims, leading to a perception of inconsistent service compared to international branches.
Google Reviews
This place is ridiculous. Just want to have a soup here. Ordered thru their QR Code and showed the waitress I have paid. Waited for more than 20mins for an Onion Soup that never arrive. Staff only h…
Extremely misleading and disappointing On their site, they mentioned that the packages can be customized and to email them at their catering email. I suggested that someone call me back for a discuss…
Very disappointed service , choice and food compare to Paul in Malaysia
Nice place for dine-in
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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