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Pizza Hut @ 11 Tampines

4.6(630)on Google$$tampines

11 Tampines Street 32, #01-15 Tampines Mart, Singapore 529287

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 75 / 100

Atmosphere80
Queue wait50
Consistency80
Food quality75

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: Pizza Hut at 11 Tampines generally receives positive feedback for its consistent food quality and friendly staff, making it a reliable spot for casual dining.

Many reviewers highlight the pleasant in-store experience and the helpfulness of the team, with specific mentions of staff members like Ms.

KuiPing and Roslina for their excellent service.

The food is often described as delicious and consistent, with the pizza being a particular draw for those dining in.

However, we note a significant operational issue regarding review solicitation.

One customer reported an uncomfortable experience where staff insisted on photographing their Google review immediately upon being seated, even before they had started eating.

This practice, reportedly driven by a marketing team's daily target, is intrusive and detracts from the dining experience.

While the staff's efforts to meet targets are understandable, the method employed is problematic.

We also observe an isolated but severe complaint about a delivery order, citing extremely long wait times and issues with food quality and quantity, such as undercooked wings and missing items.

Verdict: A good option for a consistent dine-in pizza experience, especially if you value friendly service.

We'd recommend dining in over delivery to avoid potential service issues, and be prepared for potentially awkward requests for Google reviews.

Price

Moderate

Score: 75 · 5 sources

What customers say

Customers at Pizza Hut @ 11 Tampines generally praise the consistent quality of the food, especially when dined in, and highlight the friendly and helpful staff, with specific mentions of Ms.

KuiPing and Roslina for their excellent service.

However, there are notable concerns regarding intrusive staff practices for soliciting Google reviews and significant issues with delivery, including long wait times and incorrect/poorly prepared food items like raw-looking honey wings and missing drumlets.

consistent food quality (dine-in)friendly and helpful staffintrusive review solicitationdelivery issues (late, incorrect, poor quality)
60% positive0% neutral40% negative

Google Reviews

★★★★★N J· 3 months ago

I’ve always enjoyed the pizza here — it’s consistently good when eaten fresh in-store. I live nearby and often order through the app and dine in. The staff are usually friendly and helpful, which is w…

★★★★★Friengy Jairaj· 3 months ago

Great experience at Pizza Hut! The staff Ms. KuiPing was friendly and took time to recommend the best deals and promotions especially for students. Excellent customer service and delicious food!

★★★★Jianli Tay· 8 months ago

Ordered for delivery at 6.25pm on Sat 27 Sep - which was to be delivered from this outlet. Food arrived just after 8pm. 6pc honey wings looking like it’s raw. Only 5pc of spicy drumlets - missing 1pc…

★★★★★Lee Hui Ee Lhe· 3 months ago

Thank you for the excellent service and comfortable environment to dine in. Staff members are always friendly. Food us always delicious and consistent here.

★★★★★Rilek Kueh· 4 months ago

Roslina was super nice, and wow the new tmart service food and ambience is REALLY good. i was so surprised at the improvement, it wasnt like this before

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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