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Pizza Hut
21 Ghim Moh Rd, #01-215, Singapore 270021
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 75 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Pizza Hut in Queenstown generally receives positive feedback for its efficiency and the quality of its takeaway and pickup services.
We note consistent mentions of orders being ready on time, still hot, and packed neatly, making it a reliable option for a quick and fuss-free meal.
Staff are frequently described as attentive, welcoming, and friendly, with some even double-checking orders for accuracy.
However, we also observe a significant concern regarding voucher redemption and staff conduct, specifically one incident where a manager allegedly provided false information about voucher validity and product availability.
This suggests an inconsistency in customer service, particularly when dealing with promotions.
Overall, it appears to be a convenient choice for those in the area looking for standard Pizza Hut offerings, especially for self-pickup.
We'd recommend it for a dependable, hot pizza experience, but advise caution if you plan to use specific vouchers, as experiences may vary.
Price
PRICE_LEVEL_MODERATE
Score: 75 · 5 sources
What customers say
Customers generally praise Pizza Hut for its hot and fresh food, particularly pizzas, and the efficiency of its takeaway and self-pickup services.
Many highlight the convenience of the location and the friendly, attentive staff.
However, a significant negative experience involved a staff member, Hafiz, providing false information and excuses regarding voucher redemption and product availability, leading to accusations of dishonesty and poor service.
Google Reviews
Ordered takeaway and I’m very satisfied! The pizza was still hot and fresh when I got home. Staff were attentive and welcoming. Definitely will come back again!
Really smooth experience with this Pizza Hut pickup outlet. Ordering was easy and the food was ready right on time. Everything was packed neatly and still hot when I collected it. Staff were efficient…
Convenient and close to the office. Did a self-pick up order and when i arrive my order was ready and still pipping hot. The staff at the counter was very friendly and double check my order just in ca…
It's very convenient to have such outlet near your heartland, staff are friendly and you get to enjoy the aircon during the hot season providing the store not busy..
This is updated review after forced 5 star review by one staff one month back. I doubt reviews for this outlet is genuine as they ask for review when you try to redeem singtel voucher. This is by far…
Reviews from Google
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