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Pizza Hut @ ESR Chai Chee
750 Chai Chee Rd, #01-16 ESR BizPark@Chai Chee, Singapore 469000
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Pizza Hut at ESR Chai Chee offers the familiar menu of pizzas, wings, and pasta.
We note that dine-in experiences are generally positive, with reports of available seating and friendly staff.
There are often deals for dine-in customers, such as the 'meal for 4' which includes soup, garlic bread, a starter, pizza, and dessert, offering variety for groups.
However, we've seen significant issues reported with takeaway and delivery orders.
One customer experienced a 30-minute wait for two regular pizzas, despite a 15-minute advertised waiting time, with the delay attributed to a 'system error' after payment.
Another customer reported receiving an inedible pizza via delivery and difficulty reaching customer service.
While the cheese is noted as 'very stretchy' and enjoyable for dine-in, the operational inconsistencies for off-premise orders are a concern.
We recommend this location for casual dine-in meals, especially if taking advantage of their meal deals, but advise caution for takeaway or delivery orders due to potential service and quality issues.
Best time
anytime for dine-in
Wait time
minimal for dine-in, potentially 30+ minutes for takeaway
Price
$$ ($15-25/person)
Score: 65 · 5 sources
What customers say
Pizza Hut @ ESR Chai Chee generally receives positive feedback for its stretchy cheese, friendly and helpful staff, and consistent availability of seating.
However, a significant concern revolves around service efficiency, with reports of long wait times for orders, even when the restaurant is not busy.
There are also instances of orders being missed due to operational errors and difficulties reaching customer service for delivery issues.
Google Reviews
The food was delicious with generous servings, and the place was clean and comfortable. The service was excellent too. The manager was also very nice and accommodating. Oh, what was the manager’s name…
You really can't go wrong with the classics here. We ordered the Super Supreme and the Chunky Chix on the signature pan crust, and they were perfect—crispy on the outside and fluffy on the inside. The…
You will always find few seats vacant.. no waiting 🤩 They always have some good deals for dine in customers 😊 We tried the meal for 4 deal, quite a few varieties ( soup 🍲 garlic bread 🥖 starter…
Thank you for your service jenny and harod for assisting with our orders we love it keep it up ♡
They always have some good deals for dine in customers. The food was fresh, hot, and the service was fast and friendly. Staff were polite and helpful, and the place was clean and well-managed.
Reviews from Google
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