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Pizza Hut @ ESR Chai Chee

β˜… 4.7(196)on Google$$pizzabedok

750 Chai Chee Rd, #01-16 ESR BizPark@Chai Chee, Singapore 469000

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00β€―AM – 11:00β€―PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 65 / 100

Atmosphere70
Queue wait40
Food quality70
Value for money75

Based on 5 data points Β· Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Pizza Hut at ESR Chai Chee offers the familiar menu of pizzas, wings, and pasta.

We note that dine-in experiences are generally positive, with reports of available seating and friendly staff.

There are often deals for dine-in customers, such as the 'meal for 4' which includes soup, garlic bread, a starter, pizza, and dessert, offering variety for groups.

However, we've seen significant issues reported with takeaway and delivery orders.

One customer experienced a 30-minute wait for two regular pizzas, despite a 15-minute advertised waiting time, with the delay attributed to a 'system error' after payment.

Another customer reported receiving an inedible pizza via delivery and difficulty reaching customer service.

While the cheese is noted as 'very stretchy' and enjoyable for dine-in, the operational inconsistencies for off-premise orders are a concern.

We recommend this location for casual dine-in meals, especially if taking advantage of their meal deals, but advise caution for takeaway or delivery orders due to potential service and quality issues.

Best time

anytime for dine-in

Wait time

minimal for dine-in, potentially 30+ minutes for takeaway

Price

$$ ($15-25/person)

Score: 65 Β· 5 sources

What customers say

Pizza Hut @ ESR Chai Chee generally receives positive feedback for its stretchy cheese, friendly and helpful staff, and consistent availability of seating.

However, a significant concern revolves around service efficiency, with reports of long wait times for orders, even when the restaurant is not busy.

There are also instances of orders being missed due to operational errors and difficulties reaching customer service for delivery issues.

friendly and helpful staffstretchy cheese qualitylong wait times for ordersoperational errors leading to missed ordersseating availability
40% positive20% neutral40% negative

Google Reviews

β˜…β˜…β˜…β˜…β˜…rajesh mathaiΒ· 9 months ago

You will always find few seats vacant.. no waiting 🀩 They always have some good deals for dine in customers 😊 We tried the meal for 4 deal, quite a few varieties ( soup 🍲 garlic bread πŸ₯– starter…

β˜…β˜…β˜…β˜…β˜…Kenneth LaiΒ· 4 months ago

Waited more than 30mins for my 2 regular pizzas when signage shows waiting time of 15 mins. Checked with the guy staff at 10 mins mark just to make sure my order (scanned and paid from table qr code)…

β˜…β˜…β˜…β˜…β˜…Niveditha B CΒ· 9 months ago

Ordered on the app and it was delivered by food panda and the pizza came inedible, tried calling the customer care and no once picks the call and it gets cut after 5 mins, Jenny picked up from this st…

β˜…β˜…β˜…β˜…β˜…Yinny WinnyΒ· 5 months ago

Cheese was very stretchy and we liked it! nice staff :)

β˜…β˜…β˜…β˜…β˜…Desiree De GraciaΒ· 7 months ago

Highly recommended!! The crew were all friendly and helpful!

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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