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Pizza Hut
9 Sentul Cres, #02-02B Punggol SAFRA, Singapore 828654
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Pizza Hut remains a widely recognised chain for its pizzas, wings, and pasta, offering both dine-in and delivery options.
We note a consistent theme of fresh, hot, and well-cooked pizzas, with the 'Just Cheese Pizza' being a particular hit with children.
Service quality, however, appears to be a significant variable.
While some customers report excellent experiences with efficient and pleasant staff, others have encountered impatient or rude service, even when the restaurant is not busy.
Delivery experiences also vary, with some customers facing significant delays and receiving cold food, while others have smooth transactions.
We think Pizza Hut is a reliable option for its core offerings, especially if you're looking for a familiar taste.
However, be prepared for potential inconsistencies in service, particularly during peak delivery times.
Best for a casual, no-frills meal where the focus is on the pizza itself.
Signature
Just Cheese Pizza
Price
PRICE_LEVEL_MODERATE
Score: 60 · 5 sources
What customers say
Customer sentiment for Pizza Hut is mixed, with strong praise for specific staff members like Lee Lee and Aishah who provide excellent service, and for freshly made, perfectly cooked pizzas, especially the 'just cheese' option.
However, significant negative feedback highlights issues with rude and impatient staff, particularly at the Punggol branch, and severe delivery problems including long delays, lack of communication, and cold, soggy food.
Google Reviews
First time eating at this Pizza Hut branch. The pizzas are freshly made and piping hot. It is also cooked perfectly. The lady working (seems like alone) is very efficient. She takes order, collects pa…
The place is empty at near lunch time and the cashier staff was so impatient, grumpy and rude. The moment I went near the counter, the staff asked me what I want, so I quickly asked if there is any s…
The place is not the usual restaurant, it's a self serve open concept space. Manager in charge, Lee Lee, was very helpful and patient. We brought 10 children there for a b'day celebration but forgot t…
If you can’t promise to deliver within reasonable time, then don’t. My order was for 7 pm and it’s 830pm - what’s happening?! (Delivery destination from Safra is 2 LRT stops) Your rider’s GPS was stu…
Very pleased with the staff named Aishah for her assistance. Very helpful lady. Our kids love the just cheese pizza, and the pizza is cooked perfectly. Thank you everyone!
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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