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Pizza Hut

4.6(645)on Google$$pizzapunggol

9 Sentul Cres, #02-02B Punggol SAFRA, Singapore 828654

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 11:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Atmosphere60
Consistency50
Food quality70

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Pizza Hut remains a widely recognised chain for its pizzas, wings, and pasta, offering both dine-in and delivery options.

We note a consistent theme of fresh, hot, and well-cooked pizzas, with the 'Just Cheese Pizza' being a particular hit with children.

Service quality, however, appears to be a significant variable.

While some customers report excellent experiences with efficient and pleasant staff, others have encountered impatient or rude service, even when the restaurant is not busy.

Delivery experiences also vary, with some customers facing significant delays and receiving cold food, while others have smooth transactions.

We think Pizza Hut is a reliable option for its core offerings, especially if you're looking for a familiar taste.

However, be prepared for potential inconsistencies in service, particularly during peak delivery times.

Best for a casual, no-frills meal where the focus is on the pizza itself.

Signature

Just Cheese Pizza

Price

PRICE_LEVEL_MODERATE

Score: 60 · 5 sources

What customers say

Customer sentiment for Pizza Hut is mixed, with strong praise for specific staff members like Lee Lee and Aishah who provide excellent service, and for freshly made, perfectly cooked pizzas, especially the 'just cheese' option.

However, significant negative feedback highlights issues with rude and impatient staff, particularly at the Punggol branch, and severe delivery problems including long delays, lack of communication, and cold, soggy food.

Staff helpfulness and pleasantnessFreshly made and perfectly cooked pizzasRude and impatient staff interactionsDelivery delays and cold food
40% positive0% neutral60% negative

Google Reviews

★★★★★Serene See· 5 months ago

First time eating at this Pizza Hut branch. The pizzas are freshly made and piping hot. It is also cooked perfectly. The lady working (seems like alone) is very efficient. She takes order, collects pa…

★★★★epsonwe epsonwe· 5 months ago

The place is empty at near lunch time and the cashier staff was so impatient, grumpy and rude. The moment I went near the counter, the staff asked me what I want, so I quickly asked if there is any s…

★★★★★Serene Tiger· 7 months ago

The place is not the usual restaurant, it's a self serve open concept space. Manager in charge, Lee Lee, was very helpful and patient. We brought 10 children there for a b'day celebration but forgot t…

★★★★Nicholas Tan· 2 months ago

If you can’t promise to deliver within reasonable time, then don’t. My order was for 7 pm and it’s 830pm - what’s happening?! (Delivery destination from Safra is 2 LRT stops) Your rider’s GPS was stu…

★★★★★Diana Zainal· 11 months ago

Very pleased with the staff named Aishah for her assistance. Very helpful lady. Our kids love the just cheese pizza, and the pizza is cooked perfectly. Thank you everyone!

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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