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Plaza Premium Lounge
1 Airport Boulevard Level 3 Terminal 1, Departure/Transit Lounge West, Singapore 819642
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 8 days ago
Editor’s Note
Last updated 30 May 2026
Our take: The Plaza Premium Lounge at Changi Airport Terminal 1 offers a mixed experience, with strong points in service and ambiance, but significant drawbacks in food variety and included amenities.
We note consistent praise for the staff, particularly for their attentiveness and professionalism, which elevates the overall guest experience.
The lounge is also highlighted for its spaciousness, comfortable seating, and a desirable runway view, making it a pleasant spot for relaxation.
However, the food selection receives frequent criticism for being limited, with some guests reporting empty buffets and a lack of basic items like bread or desserts.
While there are 'crowd pleasers' like Hainanese chicken rice and laksa available à la carte, the general buffet spread seems inconsistent.
Alcoholic beverages are also restricted, with cocktails and showers incurring additional charges, which detracts from the 'premium' branding.
We think this lounge is best for those prioritising a comfortable, quiet space with good service and a view, rather than a comprehensive F&B offering.
Be prepared for potential limitations in food and drink, and note the strict 2-hour stay limit.
Signature
Hainanese chicken rice
Best time
off-peak hours
Price
$37 (2-hour stay)
Score: 65 · 5 sources
What customers say
Plaza Premium Lounge at Changi Airport receives mixed reviews, with some guests praising the spacious environment, runway views, and the quality of the Hainanese chicken rice and shower facilities.
However, others express disappointment with limited food choices, especially for salads and desserts, and find the lounge crowded and small.
Service quality is a recurring theme, with specific staff members like Miss Gina and Uncle Tony receiving commendation, though some operational aspects like paid cocktails and showers are noted as drawbacks.
Google Reviews
I got the last of the Tuna salad. No bread rolls. No bread. No cakes. No muffins. No desserts. The sorriest lounge I have ever seen. No one is eating. As there's no food 🤣.... everyone is sle…
Below average lounge experience. I don’t know why it has a 4.4 rating, because it’s small, crowded, and the food selection is really limited. From spirits, only wine and beer are included. Want a cock…
After missing out on it in my past trips, I finally remembered to bring the correct credit card and got to enjoy the Plaza Premium Lounge! The one at Hong Kong airport was pretty small, and didn't ha…
We had a truly wonderful experience at the Singapore Premium Lounge, and I want to especially commend the Filipina server and the rest of the staff for their outstanding service. From the moment I ent…
Plaza Premium Lounge, Changi Airport Terminal 1: I love it when spots describe themselves as premium - it’s a high bar you have to live or serve up to. It’s a few notches shy here - but we are here fo…
Reviews from Google
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