Claim this listing to add loyalty, POS, and marketing tools.
PrimaDéli
168 Punggol Fld, #01-18 Punggol Plaza, Singapore 820168
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: PrimaDéli, particularly this Punggol Plaza branch, appears to struggle significantly with order accuracy and customer service.
Multiple accounts detail pre-paid cake orders for significant events like birthdays being missed or incorrectly handled, leading to last-minute stress and ruined celebrations.
While PrimaDéli is known for its waffles, feedback for this specific outlet indicates issues with quality, with some customers receiving burnt or bland waffles.
The branch also seems to have operational inconsistencies, such as a 'cash only' policy that can be inconvenient for larger purchases like cakes.
We'd advise extreme caution for any pre-orders, especially for important occasions.
It seems to be a high-risk option for celebratory cakes, and even for a simple waffle, quality can be hit-or-miss.
Signature
waffles
Score: 10 · 5 sources
What customers say
Public sentiment for PrimaDéli, particularly the Punggol Plaza branch, is predominantly negative, largely due to significant issues with cake orders being missed or incorrectly handled, leading to ruined celebrations and considerable stress for customers.
Waffles are also a point of contention, with complaints about bland or burnt taste.
Additionally, customers express frustration over staff refusing basic requests like extra plastic bags and the inconvenience of cash-only payments for high-value items.
Google Reviews
Ordered a plain waffle and she took a while at the cashier and the waffle came out a bit burnt. Second time I’ve tried to get a waffle here and both times, couldn’t finish cause of the taste being bla…
19.12.25 My bday cake all good. But when I asked for additional plastic bag for my cake was turn down by the chinese lady wif long hair. I bought 1.2kg cake for additional plastic she wanted to charge…
Punggol Plaza Branch! You have ruined my well planned birthday celebration for my mum and I have invited 25 guests. I have ordered and paid in advance a longevity cake to celebrate my mum's 81th Birt…
Extremely distressing experience ordering cake with Prima Deli. For our son's school birthday celebration, my wife had placed an order for a baby shark cake and paid in full two months in advance. Ho…
Cash only. They don’t accept card payments. If need to spend on high value cakes I would suggest going elsewhere.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.