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Saizeriya - NEX

3.0(359)on Google$italianserangoon

23 Serangoon Central, #01-61/62, Singapore 556083

Saizeriya - NEX serves Western cuisine in a budget-friendly format at its Serangoon location on Serangoon Central. Diners appreciate the affordable pricing and casual dining experience.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Thursday)11:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 55 / 100

Atmosphere50
Queue wait40
Consistency40
Food quality45
Value for money70

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: Saizeriya at NEX is positioned as a budget-friendly option, with many reviewers highlighting its value for money.

The Creamy Garlic Chicken Baked Rice, priced at $9.00 as a lunch set with free-flow drinks and salad, is a frequently mentioned item, though some note a thin layer of rice and a lack of garlic flavor.

Other dishes like pasta ($5.90) and Oreo cheesecake ($3.90) are also noted.

We observe a significant inconsistency in service speed and food delivery, with some customers experiencing long waits for their orders, even when dining with others who received their food promptly.

While some praise the staff and management for being attentive, others report unwelcoming service and uncleared tables.

The quality of certain dishes, such as the risotto, has also drawn criticism.

We think this location is best for those prioritising affordability over consistent service or culinary excellence.

Skip the peak lunch hours if you're sensitive to slow service.

Signature

Creamy Garlic Chicken Baked Rice

Best time

Early lunch before 11:40 AM

Price

$$ (Below $10/person)

Score: 55 · 5 sources

What customers say

Saizeriya at NEX offers inexpensive, average-tasting food, with some dishes like the creamy garlic chicken baked rice and garlic focaccia lacking flavor, and the grilled salmon being hard.

While some customers praise the outstanding service from staff like manager Jerry, others report long wait times for food, uncleared tables, and unwelcoming staff, particularly during busy periods.

The risotto was specifically criticized for its poor texture and preparation.

Value for moneyInconsistent food quality/tasteVariable service speed and attentivenessUncleared tables/cleanliness issuesLong wait times for food
40% positive20% neutral40% negative

Google Reviews

★★★★cheng soong· a month ago

Hello, this afternoon I visited nex mall Saizeriya for lunch. I understand that it was a busy lunch hour and the queue was very long, so I know the staff were probably overwhelmed. Throughout the whol…

★★★★Jeje· 3 months ago

Get what you pay at the Japanese chain restaurant which serves Italian dishes, it is the uniqueness of the restaurant. Please do not expect too much on the dishes taste, it just decent. However, the…

★★★★★Besharps· 3 months ago

First visit to this Saizeriya outlet at NEX, I was able to be seated immediately during lunch hours. I ordered a simple meal using the QR code provided, and I didn't wait long to receive my food. It t…

★★★★★Blessed Storehouse· 7 months ago

Had an amazing experience at Saizeriya NEX! Big shoutout to Jerry, the manager, for ensuring everything ran smoothly and making us feel welcome. He kindly acceded to our requests. The team of servers…

★★★★min· 4 months ago

upon stepping in, i was so put off by how many tables were empty and not cleared with all the dishes and tissues on the table. then my partner and i ordered on the same phone, same bill, 17:24pm, his…

Reviews from Google

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