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Trusted by 45 outlets across Singapore
39,700+ members · 31,000+ coupons redeemed · 2,900+ referrals generated

Shake Shack VivoCity

★ 4.6(2,162)on Google$$bukit merah

1 HarbourFront Walk, #01-163/164 VivoCity, Singapore 098585

Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.

Dine-inTakeoutDeliveryWheelchair accessible

Website

Opening Hours

Today (Thursday)11:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence

BSolid

Score: 75 / 100

Atmosphere60

Queue wait80

Consistency85

Food quality80

Value for money65

Based on 4 data points · Updated 2 months ago

Editor’s Note

Last updated 19 Oct 2026

We've observed that Shake Shack VivoCity maintains the brand's reputation for gourmet fast-food, with recent menu additions like the Galbi Shack and Gochujang Chicken burgers receiving positive feedback for their juiciness and flavour.

The Jangajji Fries are also highlighted as a standout.

While the self-service kiosks are generally straightforward, some patrons find the digital menu challenging to navigate, suggesting a preference for physical menus.

We note that the paper wraps for burgers can struggle with the juiciness of the patties, potentially leading to a mess.

Despite the higher price point for fast food, the quality is generally considered decent, and the Pandan milkshake consistently meets expectations.

The air conditioning, particularly near the glass facade, might not be sufficient for some.

Overall, it's a reliable spot for a quality burger experience, especially if you're comfortable with kiosk ordering.

Signature

Galbi Shack burger

Score: 75 · 4 sources

What customers say

Shake Shack VivoCity is generally well-received for its gourmet burgers and unique menu items, with customers frequently praising the taste of new offerings like the Korean and French Onion burgers.

While the self-service kiosks are mostly convenient, some older patrons find them challenging.

The restaurant maintains consistent food quality, though pricing is considered high for fast food, and the air conditioning can be inadequate, especially near the glass facade.

Innovative burger flavors (Korean, French Onion)Self-service kiosk experiencePremium pricing for fast foodAir conditioning comfortConsistent food quality

60% positive20% neutral20% negative

Google Reviews

★★★★★Sharon T· 8 months ago

As like other branches, this too is very popular and I am really glad I didn’t have to wait in line. We ordered the new French onion burgers. There was a meal for 2 and we could choose our burgers and…

★★★★★Drew· 9 months ago

Nothing much about service since you order at a kiosk and collect the food yourself. Pricey for fast food but at least it's still pretty decent. Aircond isn't cold enough, especially at the side with…

★★★★★Sum Wung· 9 months ago

dude idk why I haven't tried shake shack until now but it is fire 🔥 like the shackburger is so tasty and the patty has such an amazing beefy taste. The Chicken Shack isn't as nice but it's only cuz I…

★★★★★roberto suarez· 8 months ago

Love this place for getting burgers. My only complain is the ordering system. Being born in the sixties, it's quite hard for me to make order for food that is hard to see on the screen. A menu will he…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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