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Shake Shack Westgate
3 Gateway Dr, #01-20/21/22/33, Singapore 608532
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 75 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Shake Shack Westgate generally delivers on the brand's promise of gourmet fast-food, with many reviewers praising the juicy burgers and creamy milkshakes.
The SmokeShack burger, with its red peppers, is a consistent favourite for its flavour and slight kick.
While the overall standard is comparable to US outlets, some note the bun might not be as fluffy.
We also see positive mentions for the 'Shroom Burger, a cheese-filled option, and the French Onion Soup Burger, which substitutes a lettuce wrap for the bun.
However, wait times can be significant, with reports of 30-minute waits on a Sunday evening even when the dining area isn't at full capacity.
There's also a concerning mention of a 'strange vomit smell' from the kitchen, though staff are noted to be working hard.
We think it's a solid option for a satisfying burger fix, especially if you're a fan of their specific flavour profiles.
Best for a casual meal when you're not in a rush, but be prepared for potential operational inconsistencies.
Signature
SmokeShack burger
Best time
Avoid Sunday evenings for shorter waits
Wait time
Around 30 minutes on a Sunday evening
Score: 75 · 5 sources
What customers say
Shake Shack Westgate generally receives positive feedback for its juicy, flavourful burgers like the SmokeShack and French Onion Soup Burger, with many finding the quality comparable to US outlets despite some noting less fluffy buns.
While some customers experience long wait times, particularly on Sunday evenings, and occasional strange smells, the staff are often praised for their friendliness and good service, with specific shout-outs to individuals like Jessica.
The restaurant is considered clean and comfortable, offering self-service water and sauces, though the pricing is seen as a bit high.
Google Reviews
Around 30mins wait on a Sunday evening. Restaurant is 80% full with no queue at the self order kiosks. The Kitchen has some kind of strange vomit smell… but staffs are trying their best to rush out th…
I used to have Shake Shack at least once a week when I was in the US, so I was curious to see how the Westgate outlet compares. Overall, the standard is pretty much the same, though I find that the bu…
Loved my visit to Shake Shack Westgate! The burger was juicy and full of flavour, fries were crispy, and the milkshake was super creamy. Staff were friendly and the place was clean and comfortable. A…
Had a very hearty meal here. We had Shake Stack, ShackBurger, Parmesan Garlic Fries, and Chocolate Milkshake to share, and it was very filling. Recommend to try the ‘Shroom Burger, which was filled wi…
I love French onion soup, so I had to try their French onion soup burger. Instead of the bun, I had juicy Angus beef with sweet onions—both soft and crispy fried—wrapped in a huge, fresh, crispy lettu…
Reviews from Google
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