More in Punggol
Is this your business?

Claim this listing to add loyalty, POS, and marketing tools.

Claim this business

Song Fa Bak Kut Teh Punggol Coast Mall

4.9(264)on Googlepunggol

98 Punggol Way, #01-215 Punggol Coast Mall, Singapore 829857

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 9:00 PM

STAMPEDE Score

Moderate confidence
A+Must try

Score: 92 / 100

Atmosphere90
Queue wait70
Consistency90
Food quality90
Value for money85

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This new Song Fa outlet in Punggol Coast Mall is drawing praise for its bright, clean ambiance and, more importantly, its consistent bak kut teh.

Diners consistently highlight the tender pork ribs and the peppery, flavourful soup, which comes with unlimited refills.

We note that the large bak kut teh, priced around $10-12, often contains more ribs than pictured, offering good value.

Beyond the signature, side dishes like the braised pork trotter and kailan are also well-received, with the trotter specifically mentioned for its tenderness and deboned presentation.

Service is a standout, with staff, particularly a manager named Ethel, frequently praised for their attentiveness, proactive soup refills, and effective bilingual communication.

While the outlet can get crowded, the positive dining experience, even with minor issues like an overcooked vegetable, suggests a well-managed operation.

We recommend this for a reliable and pleasant bak kut teh experience, especially if you appreciate attentive service and free-flow soup.

Signature

Bak Kut Teh (pork ribs)

Wait time

Can get crowded with queues

Price

$$ ($20-25/person)

Score: 92 · 5 sources

What customers say

Song Fa Bak Kut Teh at Punggol Coast Mall receives overwhelmingly positive feedback, particularly for its tender pork ribs and flavorful, peppery soup with unlimited refills.

Customers consistently praise the exceptional and attentive service, with specific mentions of staff like Aunty Ethel and Ethel Choo for their proactive refills, bilingual communication, and courteous handling of feedback.

While most dishes are well-received, there was an isolated instance of overcooked cai xin, which was promptly replaced.

Exceptional and attentive service (especially Ethel/Aunty Ethel)Tender pork ribs and flavorful, peppery soup with unlimited refillsWell-cooked side dishes (e.g., pork belly, trotter, kailan)Good value (set lunch, generous portions)Clean and pleasant ambience
95% positive5% neutral0% negative

Google Reviews

★★★★★s g· 4 months ago

Newly opened outlet at L1 of Punggol Coast Mall near NTUC Fairprice Finest. Order through QR. I ordered the large bak kut teh with normal pork ribs as I was hungry. The picture showed score 3 ribs, bu…

★★★★★J G· 5 months ago

Always love the song fa soup. Aunty Ethel’s service was amazing. She went round ensuring that all the patrons enjoyed their meal. Was also so impressed that she was effectively bilingual in communicat…

★★★★★Choon Kit Leong· 5 months ago

Visited this place twice. Small and cosy place. Staff are very friendly, thoughtful. This could be seen by the way they maneuver between the tables, among the occasional little kids wandering around…

★★★★★Ivan Zheng· 6 months ago

Had their set lunch today. The set lunch was worth the money and you get to enjoy unlimited refills of soup. The staff proactively refilled for us and we even had to ask to stop refilling as we were t…

★★★★★Vienna· 5 months ago

Thank you Ethel and the rest of the team for the exceptional service. It was truly an amazing experience to be served by such passionate and attentive staffs, something you rarely find in fnb establis…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.