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Starbucks 78 Shenton Way
78 Shenton Wy, #01-02, Singapore 079120
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 75 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Starbucks at 78 Shenton Way is a reliable spot for coffee, tea, and quick bites in the downtown core.
We find that the staff generally receives high praise for their friendliness and attentive service, with specific mentions of individuals like Hafeez and Judith going above and beyond to ensure a positive customer experience.
The location is noted for being quiet and clean, making it suitable for work or casual meetings.
However, we've observed inconsistencies in drink customisation, with one customer reporting a refusal to prepare a non-coffee blended drink that is typically available at other Starbucks outlets.
This suggests that while service is often excellent, specific requests might be subject to individual staff discretion.
We think it's a good choice for a consistent Starbucks experience, especially if you appreciate a welcoming atmosphere and attentive service.
Best for a quick coffee run or a quiet work session.
Price
Moderate
Score: 75 · 5 sources
What customers say
Starbucks at 78 Shenton Way is generally praised for its quiet, clean environment, making it suitable for work or casual meetings.
Customers frequently highlight the friendly, pleasant, and attentive staff, with specific mentions of Hafeez and Judith for their exceptional service.
However, there are inconsistencies in drink preparation, particularly regarding custom orders without coffee, leading to disappointment for some patrons.
Google Reviews
I’m here to visit physicians for yearly medical check up! Just before the due appointment, I still have some time for my favorite Mocha 78 Shenton Way Starbucks. It’s a quiet and pretty clean area wh…
I’m really disappointed with my visit today. I usually go to Starbucks and order one of their drinks but made without coffee since I can’t have it, and they just blend it with cream instead of coffee.…
I have enjoyed the exceptional patience and welcoming services from Judith (Attachment staff from Hougang Starbucks branch) She is very helpful as she'll help me sign up for a new Starbucks Card as I…
Conveniently located at AIG building before the gantry. Staff is friendly, service oriented and provides great coffee. Good place to have coffee chats or to take calls.
Big shoutout to Hafeez at Starbucks 78 Shenton Way! 🌟 He was incredibly friendly, attentive, and totally made our day with his cheerful service. My colleagues and I were the classic indecisive custo…
Reviews from Google
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