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Starbucks 78 Shenton Way

★ 4.2(54)on Google$$coffeedowntown core

78 Shenton Wy, #01-02, Singapore 079120

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Dine-inTakeoutWheelchair accessible

Website 6910 1309

Opening Hours

Today (Friday)7:00 AM – 5:30 PM

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STAMPEDE Score

Moderate confidence

BSolid

Score: 75 / 100

Atmosphere80

Consistency50

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: Starbucks at 78 Shenton Way is a reliable spot for coffee, tea, and quick bites in the downtown core.

We find that the staff generally receives high praise for their friendliness and attentive service, with specific mentions of individuals like Hafeez and Judith going above and beyond to ensure a positive customer experience.

The location is noted for being quiet and clean, making it suitable for work or casual meetings.

However, we've observed inconsistencies in drink customisation, with one customer reporting a refusal to prepare a non-coffee blended drink that is typically available at other Starbucks outlets.

This suggests that while service is often excellent, specific requests might be subject to individual staff discretion.

We think it's a good choice for a consistent Starbucks experience, especially if you appreciate a welcoming atmosphere and attentive service.

Best for a quick coffee run or a quiet work session.

Price

Moderate

Score: 75 · 5 sources

What customers say

Starbucks at 78 Shenton Way is generally praised for its quiet, clean environment, making it suitable for work or casual meetings.

Customers frequently highlight the friendly, pleasant, and attentive staff, with specific mentions of Hafeez and Judith for their exceptional service.

However, there are inconsistencies in drink preparation, particularly regarding custom orders without coffee, leading to disappointment for some patrons.

Friendly and attentive staffQuiet and clean environmentInconsistent custom drink preparationConvenient location

80% positive0% neutral20% negative

Google Reviews

★★★★★Tan Bee Lan· 3 years ago

I’m here to visit physicians for yearly medical check up! Just before the due appointment, I still have some time for my favorite Mocha 78 Shenton Way Starbucks. It’s a quiet and pretty clean area wh…

★★★★★Tan Soon Geok, Geraldine· 3 years ago

I have enjoyed the exceptional patience and welcoming services from Judith (Attachment staff from Hougang Starbucks branch) She is very helpful as she'll help me sign up for a new Starbucks Card as I…

★★★★★Lola Mela· 7 months ago

I’m really disappointed with my visit today. I usually go to Starbucks and order one of their drinks but made without coffee since I can’t have it, and they just blend it with cream instead of coffee.…

★★★★★Deon Lim· 4 years ago

Conveniently located at AIG building before the gantry. Staff is friendly, service oriented and provides great coffee. Good place to have coffee chats or to take calls.

★★★★★T O· a year ago

Just wanted to give a shoutout to the awesome baristas - Hafiz and Elly! Super friendly and made my drink exactly the way I like it. You can really tell they enjoy what they do — their good vibes made…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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