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Starbucks - Bedok Mall
311 New Upper Changi Rd, #01-92/93 Bedok Mall, Singapore 467360
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 25 days ago
Editor’s Note
Last updated 29 May 2026
Our take: This Starbucks outlet in Bedok Mall receives mixed reviews, with a clear divide between customers praising specific baristas and those reporting poor service.
We see consistent mentions of friendly and efficient staff like Ms.
Lin, Yati, and IE, who are noted for remembering regular orders and making drinks to perfection.
However, there are also significant complaints about slow, rude, or inattentive service from other staff members, particularly during busy periods.
The atmosphere is frequently described as crowded, with limited seating, making it less ideal for lingering.
Despite the service inconsistencies, the drinks themselves, like the Ice Chai Latte Venti (oatmilk), are generally well-regarded for their quality and consistency, even with special requests.
We'd recommend this location for a quick takeaway order, especially if you're a regular whose drink is known by the staff.
Be prepared for potential crowds and variable service if you visit during peak hours.
Signature
Ice Chai Latte Venti (oatmilk)
Wait time
Can be crowded, expect waits during peak hours
Price
$$ ($10-20/person)
Score: 65 · 5 sources
What customers say
Starbucks Bedok Mall receives mixed but generally positive feedback, with many customers praising the consistent quality of drinks and food items like the Tiramisu cake and pies.
Specific staff members like Ms Lin, Yati, and IE are frequently highlighted for their excellent service and ability to remember regular orders and preferences.
However, some customers report negative experiences with slow, rude, and inattentive service from other staff members, particularly Maricel and Macro, leading to frustration, especially during peak hours when the outlet can feel crowded and seating is limited.
Google Reviews
A shout out to barista Ms Lin! Whenever I frequent Starbucks and she's on duty, I can be well assured that my drinks will be made perfect! The perfect balance of coffee and chocolate and ice. Staff he…
The staff macro is very rude. If you have missed out my order just tell me nicely but he just answer not ready yet. I order 2 beverages together how can it be served separately He don't even bother to…
A regular customer here and I must say that their service and coffee is top tier! Read some reviews on here and I feel bad for those customers who had went through bad experience with the staff, custo…
This is always my go to Starburks, their service is always very fast even when is crowded. The staff there is very patient and attentive. Everything is done neat and tidy. Atmosphere is abit squeezy,…
WORST SERVICE! I frequent at Starbucks but I have never experienced such a bad service as this branch. They are really excellent at being: -SLOW -RUDE -UNATTENTIVE Especially Maricel and le. Just nig…
Reviews from Google
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