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Starbucks Gardens by the Bay

3.6(331)on Google$$coffeemarina south

18 Marina Gardens Dr, #02-03 Gardens by the Bay, Singapore 018953

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:30 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Atmosphere65
Queue wait70
Consistency50
Food quality30
Value for money30

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

We think this Starbucks location serves its purpose as a convenient stop within Gardens by the Bay, especially for a quick refreshment before or after visiting attractions.

However, the overall experience appears inconsistent.

While some find the food and drinks to be standard Starbucks fare, there are notable complaints about specific items like the chai tea latte, described as lacking flavor and poorly prepared.

The atmosphere is generally considered pleasant, but the outlet itself is noted as small and can feel cramped, though turnover is quick enough to secure seating.

Service quality is a significant concern, with reports of rude staff and a rushed environment, which detracts from the intended relaxing coffee experience.

Given the premium pricing for coffee (over $8), we expect a more consistent product and service.

We recommend this location for its convenience and quick seating turnover, but advise sticking to basic coffee orders and managing expectations regarding service and specific menu items.

It's best for a functional stop rather than a leisurely, high-quality coffee experience.

Best time

after 1:30pm for a quieter experience

Price

$$ ($8+/coffee)

Score: 45 · 5 sources

What customers say

Customer sentiment for Starbucks Gardens by the Bay is mixed, with significant dissatisfaction regarding drink quality and staff conduct, despite appreciation for the location's convenience and atmosphere.

The chai tea latte specifically received strong negative feedback for its lack of flavor, and one staff member, Rangga, was singled out for being rude and rushing customers.

While the consistency of food and drinks is generally acknowledged, the small and sometimes crowded space can be a drawback.

drink quality inconsistency (chai tea latte)staff rudeness/rushing customersconvenient location/atmospheresmall/squeezy outlet
20% positive20% neutral60% negative

Google Reviews

★★★★Eda· 6 months ago

The chai tea latte was honestly terrible. I’ve tried chai tea lattes at different Starbucks locations in Singapore, so I know what I expecting. It is my safest drink. This was basically just warm mil…

★★★★LumenGentium· 3 months ago

There were many people here but we managed to secure seats inside. Beside us, people were loud in their “meeting”. I overheard they met through an online app. Its quite awkward to hear them introducin…

★★★★Amie Francisco· 5 months ago

Rude staff ... 😒 RANGGA .... it's so irritating 🙄 he like to rush customer 🙄 which is not busy... all rushing because wants to go home... But we are the customer here and wants to sit and relax aft…

★★★★Abraham· 8 months ago

A good addition in the GBTB area, great for a quick bite before or after you visit the main attractions. Unfortunately, the outlet is pretty small and squeezy, but turnover is fast enough to wait and…

★★★★The Neptun· 4 months ago

I deliberately tried Starbucks several times in Singapore because I have enjoyed many good experiences with the brand worldwide and I am generally willing to pay more for atmosphere and consistency.…

Reviews from Google

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