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Starbucks Gardens by the Bay
18 Marina Gardens Dr, #02-03 Gardens by the Bay, Singapore 018953
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We think this Starbucks location serves its purpose as a convenient stop within Gardens by the Bay, especially for a quick refreshment before or after visiting attractions.
However, the overall experience appears inconsistent.
While some find the food and drinks to be standard Starbucks fare, there are notable complaints about specific items like the chai tea latte, described as lacking flavor and poorly prepared.
The atmosphere is generally considered pleasant, but the outlet itself is noted as small and can feel cramped, though turnover is quick enough to secure seating.
Service quality is a significant concern, with reports of rude staff and a rushed environment, which detracts from the intended relaxing coffee experience.
Given the premium pricing for coffee (over $8), we expect a more consistent product and service.
We recommend this location for its convenience and quick seating turnover, but advise sticking to basic coffee orders and managing expectations regarding service and specific menu items.
It's best for a functional stop rather than a leisurely, high-quality coffee experience.
Best time
after 1:30pm for a quieter experience
Price
$$ ($8+/coffee)
Score: 45 · 5 sources
What customers say
Customer sentiment for Starbucks Gardens by the Bay is mixed, with significant dissatisfaction regarding drink quality and staff conduct, despite appreciation for the location's convenience and atmosphere.
The chai tea latte specifically received strong negative feedback for its lack of flavor, and one staff member, Rangga, was singled out for being rude and rushing customers.
While the consistency of food and drinks is generally acknowledged, the small and sometimes crowded space can be a drawback.
Google Reviews
The chai tea latte was honestly terrible. I’ve tried chai tea lattes at different Starbucks locations in Singapore, so I know what I expecting. It is my safest drink. This was basically just warm mil…
Served by Chloe, with limited staff due to holiday season, she handled the counter and drinks with professionalism and friendly excellence during lunch peak hour. Thank you Chloe. Pop by to see our l…
There were many people here but we managed to secure seats inside. Beside us, people were loud in their “meeting”. I overheard they met through an online app. Its quite awkward to hear them introducin…
I had an excellent experience at Starbucks thanks to Jonas. From the moment I walked in, he was friendly, attentive, and genuinely welcoming. He took the time to get my order just right and even offer…
Excellent service by Khari who personally served us breakfast given the low morning crowd. Beyond splitting our sandwiches as requested, he took the effort to plate each flavour for us. What a pleasan…
Reviews from Google
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