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Starbucks Mapletree Business City

4.0(131)on Google$$coffeequeenstown

20 Pasir Panjang Rd, #02-11, Singapore 117439

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)7:30 AM – 7:00 PM

STAMPEDE Score

Moderate confidence
BSolid

Score: 70 / 100

Atmosphere80
Food quality60
Value for money50

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This Starbucks outlet at Mapletree Business City generally garners positive feedback for its spaciousness and convenient location, making it a good spot for casual meet-ups.

We note consistent praise for the staff's professionalism and friendly service, with several reviewers highlighting positive interactions that enhanced their visit.

The vanilla latte is a frequently mentioned favourite.

However, there are occasional service lapses, such as an instance where a customer received an incorrect coffee order despite specific instructions, leading to a wasted $7.

While most experiences are positive, we'd advise clarity when ordering custom drinks.

Overall, it's a reliable option for coffee and light bites in the area.

Best for a relaxing chat if you can avoid the peak-hour rush.

Best time

outside of peak hours

Price

$$ ($7-10/person)

Score: 70 · 5 sources

What customers say

Starbucks Mapletree Business City generally receives positive feedback for its spacious and convenient location, making it ideal for relaxed conversations outside of peak hours.

Customers frequently praise the warm, cheerful, and professional staff, with specific mentions of excellent service from managers and staff who made children's days.

However, there are occasional negative experiences, such as a barista's lack of basic coffee knowledge regarding a macchiato order, leading to disappointment and perceived waste of money.

friendly and professional staffspacious and convenient locationinconsistent barista knowledgepositive impact of staff on customer experience
70% positive10% neutral20% negative

Google Reviews

★★★★★Ong Xiu Wen· 10 months ago

Thanks to the manager for serving us today (4 July at 1.15PM)!! She is very nice, patient and polite to us when serving me and my colleagues. The service follow-up is good, and we appreciate her profe…

★★★★★Sashika Peiris· 5 years ago

Love the energy boosting vanilla latte. Fairy spacious and super convenient Starbucks located in the Mapletree Business City. Ideal place for a relaxing chitchat if you skip the peak hours.

★★★★★kim leng lee· 5 years ago

Nice cosy cafe for a hot piping meal and coffee. Happy to see starbuck continuous effort to go green for their operations. Staff are warm and cheerful and nice

★★★★Joey Tang· a year ago

This morning I went and requested for a tall macchiato. While the menu said caramel macchiato, I specifically told the barista that I wanted it without caramel as I didn’t like it sweeten. When I took…

★★★★★Melissa Lê· a year ago

my three boys and i were at the outlet earlier today at around noon, and we received the best service from the staff on duty. really made my kids’ day. thank you ❤️❤️❤️

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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