Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
Starbucks - Northpoint City
930 Yishun Ave 2, #01-07/08 Northpoint City North Wing, Singapore 769098
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
Want a loyalty program here?
Sign up to be notified when Starbucks - Northpoint City launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Starbucks at Northpoint City presents a mixed bag of customer experiences.
While some patrons consistently praise specific staff members like Qistina, Swee Geok, Terri, and Hidayou for their warm and attentive service, others report significant issues with rudeness and unprofessionalism.
Instances include staff making condescending remarks about customers using promotions or being overly aggressive about table occupancy and outside food.
The quality of handcrafted beverages like the Vanilla Latte and seasonal items such as the Lemon Loaf and Strawberry Matcha drink generally receive positive feedback.
We'd recommend visiting during off-peak hours if possible, as some negative experiences seem to stem from busy periods.
While the coffee itself remains a draw, the inconsistency in service is a notable concern.
It's a reliable spot for a familiar Starbucks fix, but be prepared for a potentially uneven service experience.
Best for a quick grab-and-go if you're in the area, rather than a leisurely sit-down.
Price
$$ ($5-10/person)
Score: 60 · 5 sources
What customers say
Customer experiences at Starbucks Northpoint City are highly polarized, with some patrons consistently praising specific staff members like Qistina, Swee Geok, Terri, and Hidayou for their exceptional warmth, attentiveness, and pleasant service, making it a favorite spot for many.
However, a significant number of customers report extremely negative encounters, citing rude, impatient, and condescending behavior from other staff, including inappropriate handling of belongings and disparaging remarks about customers using promotional deals.
The quality of drinks, such as the Lemon Loaf, Strawberry Matcha, and vanilla latte, generally receives positive feedback when service is good.
Google Reviews
The best Starbucks experience in Singapore! Over time, we’ve built such a wonderful friendship with the baristas who work the midnight shifts. A huge shout-out to all the staff, especially Fendy and…
I ordered a Pistachio Oat Milk Crush and didn’t realize it was now served in a dine-in cup. Usually, I can’t finish my drink and prefer to take it away. I approached Qistina at the counter to help pou…
Order number 0201053953 & 0201053847 We are not coming back to this store whenever we visit Singapore! Those ladies who took our order is very rude especially for us tourists in your country. We are p…
Absolutely rude staff, unacceptable experience at Northpoint Starbucks. Visited on 10 Nov around 9.30am. I stepped away at 9.58am to find the washroom and came back at 10.12am (I have timestamps). Th…
A big shout-out to Swee Geok at the Yishun Northpoint Starbucks! She provided exceptionally warm and attentive service, kindly taking the time to introduce their pastry selection. Following her advice…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.