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Starbucks - Northpoint City
930 Yishun Ave 2, #01-07/08 Northpoint City North Wing, Singapore 769098
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Starbucks at Northpoint City presents a mixed bag of customer experiences.
While some patrons consistently praise specific staff members like Qistina, Swee Geok, Terri, and Hidayou for their warm and attentive service, others report significant issues with rudeness and unprofessionalism.
Instances include staff making condescending remarks about customers using promotions or being overly aggressive about table occupancy and outside food.
The quality of handcrafted beverages like the Vanilla Latte and seasonal items such as the Lemon Loaf and Strawberry Matcha drink generally receive positive feedback.
We'd recommend visiting during off-peak hours if possible, as some negative experiences seem to stem from busy periods.
While the coffee itself remains a draw, the inconsistency in service is a notable concern.
It's a reliable spot for a familiar Starbucks fix, but be prepared for a potentially uneven service experience.
Best for a quick grab-and-go if you're in the area, rather than a leisurely sit-down.
Price
$$ ($5-10/person)
Score: 60 · 5 sources
What customers say
Customer experiences at Starbucks Northpoint City are highly polarized, with some patrons consistently praising specific staff members like Qistina, Swee Geok, Terri, and Hidayou for their exceptional warmth, attentiveness, and pleasant service, making it a favorite spot for many.
However, a significant number of customers report extremely negative encounters, citing rude, impatient, and condescending behavior from other staff, including inappropriate handling of belongings and disparaging remarks about customers using promotional deals.
The quality of drinks, such as the Lemon Loaf, Strawberry Matcha, and vanilla latte, generally receives positive feedback when service is good.
Google Reviews
Absolutely rude staff, unacceptable experience at Northpoint Starbucks. Visited on 10 Nov around 9.30am. I stepped away at 9.58am to find the washroom and came back at 10.12am (I have timestamps). Th…
I ordered a Pistachio Oat Milk Crush and didn’t realize it was now served in a dine-in cup. Usually, I can’t finish my drink and prefer to take it away. I approached Qistina at the counter to help pou…
A big shout-out to Swee Geok at the Yishun Northpoint Starbucks! She provided exceptionally warm and attentive service, kindly taking the time to introduce their pastry selection. Following her advice…
Just visited starbucks just now and had a very unpleasant experience. The female cashier was impatient and unfriendly even when there was no queue. We were not ready and she kept asking us for our or…
My favourite Starbucks in Singapore, by faaaaarrrr! I get the best coffee here and I am always welcomed by the nicest and most pleasant baristas ♥️ I have very few moments for myself and this is where…
Reviews from Google
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