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Starbucks - NTU
76 Nanyang Drive 01-06 NTU North Spine, Singapore 637331
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: This Starbucks outlet, located within NTU, offers the standard range of handcrafted coffee, espresso, tea, and pastries.
We note that while some older reviews praise the staff's helpfulness and efficiency, more recent feedback highlights significant customer service issues.
Multiple customers reported unpleasant interactions with specific staff members, citing rudeness, impatience, and a lack of professionalism, particularly when drinks were prepared incorrectly.
One customer specifically mentioned a Caramel Frappuccino tasting like 'ice blended milk' and not matching the expected flavour profile.
While the convenience of an on-campus location and slightly reduced prices are positives, the consistent complaints about staff attitude and drink quality are concerning.
We'd recommend this location primarily for grab-and-go orders during off-peak hours, especially if you're already on campus.
However, be prepared for potentially inconsistent service and drink preparation.
It's a functional option for a quick caffeine fix, but not a destination for a pleasant, relaxing coffee experience.
Best time
Avoid lunch hours
Score: 45 · 5 sources
What customers say
Customer sentiment for Starbucks - NTU is mixed, with recent negative experiences highlighting inconsistent drink quality, particularly for Caramel Frappes, and poor customer service from specific staff members like Joshua.
However, some customers appreciate the overall convenience, polite staff, and good quality handcrafted drinks, especially compared to other campus options.
Seating is noted as limited, but the location's extended hours and slightly reduced campus pricing are positives.
Google Reviews
Ordered a caramel frappe but it ended up tasting like ice blended milk, friend also agreed that the colour of the frappe looked off. went back to the cafe and asked if I could exchange it for another…
drink tasted off. bought a caramel frappe and it tasted nothing like a caramel frappe. went to feedback to the staff (thank you Ian for being very nice and professional), there was a staff (Joshua) wh…
I had a very unpleasant experience at this Starbucks today. The female staff member at the counter was clearly impatient from the start. When I didn’t catch her question about cup size, she rudely poi…
Probably the best coffee on campus and good service compared to a number of branches off campus. The staff is very helpful and the drinks are well made. I’ve not had a complaint in as many years I’ve…
The seating is limited but you can always sit outside. Avoid lunch hours. The handcrafted drinks are good and the best part is that this place is open all the time. Good place to sit and work or grab…
Reviews from Google
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