Starbucks - NTU

We note that while some older reviews praise the staff's helpfulness and efficiency, more recent feedback highlights significant customer service issues.

Multiple customers reported unpleasant interactions with specific staff members, citing rudeness, impatience, and a lack of professionalism, particularly when drinks were prepared incorrectly.

One customer specifically mentioned a Caramel Frappuccino tasting like 'ice blended milk' and not matching the expected flavour profile.

While the convenience of an on-campus location and slightly reduced prices are positives, the consistent complaints about staff attitude and drink quality are concerning.

We'd recommend this location primarily for grab-and-go orders during off-peak hours, especially if you're already on campus.

However, be prepared for potentially inconsistent service and drink preparation.

It's a functional option for a quick caffeine fix, but not a destination for a pleasant, relaxing coffee experience.