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Starbucks Reserve

3.9(808)on Google$coffeedowntown core

2 Bayfront Avenue B2-56 The Shoppes at Marina Bay Sands, Singapore 018972

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Friday)7:30 AM – 12:00 AM

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STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 65 / 100

Atmosphere80
Queue wait80
Food quality70
Value for money40

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take on Starbucks Reserve, particularly the Marina Bay Sands outlet, is that it offers a premium coffeehouse experience, often highlighted by attentive service.

We see consistent praise for baristas who are described as friendly, interactive, and professional, with specific mentions of staff like Angah going above and beyond to ensure drink quality and customer satisfaction.

The pistachio matcha latte, for example, has been singled out as a 'phenomenal drink'.

However, the experience can be inconsistent.

We note instances where service falls short, with one customer reporting a staff member chatting while taking an order and a poorly prepared drink that was '90 percent ice' for S$8.90.

This suggests that while the potential for excellent service and quality exists, it's not always guaranteed.

The location's appeal for those needing a workspace, with good Wi-Fi and available seating, is a plus.

We'd recommend visiting early in the morning, right at opening, to avoid queues and enjoy a more peaceful experience.

It's a reliable spot for a good coffee and a comfortable environment, but be prepared for potential variability in service quality.

Best time

early morning

Wait time

no queue right at opening

Price

$$ ($8-15/person)

Score: 65 · 5 sources

What customers say

Customers generally appreciate Starbucks Reserve for its high-quality, handcrafted beverages like the pistachio matcha latte, and the welcoming atmosphere, especially for remote work due to reliable Wi-Fi.

However, there are notable inconsistencies in service, with some staff being highly praised for their attentiveness and professionalism, while others are criticized for being unprofessional, rude, and serving poorly prepared drinks, particularly at the Marina Bay Sands location.

The perceived value for money is also a concern for some, given the premium pricing for drinks that can be mostly ice.

inconsistent service qualityhigh-quality handcrafted beveragessuitable for remote work (Wi-Fi, seating)value for money concerns (drink quality vs. price)
60% positive20% neutral20% negative

Google Reviews

★★★★S Park· 4 months ago

Very disappointing experience. The staff member who took my order was chatting with the barista while serving me, which felt unprofessional. The drink was made in about 10 seconds and looked like juic…

★★★★★Veronica C· a month ago

This outlet serves Reserve Coffee which is of higher quality than the normal ones. Atmosphere is super chill, depending on the time you are there. I was there around 7.30am. Super quiet and peaceful.…

★★★★Jamie Jamiena· a month ago

Came here for nitro cold brew, they didn’t have it atm so asked for the new Aerocano drink in venti size instead, the staff said can only do grande for this drink. That’s fine. But then I didn’t get w…

★★★★★TLC Is In The House· 10 months ago

This is probably the most basic of Starbucks. Ever! Surprising, considering it's situated in a spot as far from basic as Marina Bay Sands. It gets packed with an odd bunch of crazies and tourists. An…

★★★★Naveen Kumar· 3 months ago

Decent starbucks I would say. Went late in the night, food options were less at that point of time. Store shall be better.

Reviews from Google

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