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Starbucks - SIM
461 Clementi Rd, Block C Unit C Institute of Management, 1.07, Singapore 599491
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 75 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: This Starbucks outlet, nestled within the SIM campus, is consistently praised for its welcoming atmosphere and the professionalism of its staff.
Reviews frequently highlight exceptional service, with specific mentions of staff members like Nur Hidayat and branch manager Daisy going above and beyond to assist customers and create a pleasant environment.
This suggests a strong service culture that prioritises customer experience, even during busy periods.
While the coffee and tea offerings are standard Starbucks fare, the positive interactions with staff appear to be a significant draw for regulars and new visitors alike.
However, there are occasional operational missteps, such as incorrect delivery orders, which can be frustrating given the lack of immediate recourse.
We'd recommend this location for those seeking a reliable coffee spot with consistently good service, especially if you're in the SIM/SUSS area.
It's a solid choice for a quick coffee or a place to study, but double-check delivery orders if you're not picking up in person.
Best time
early mornings
Price
$$ (Moderate)
Score: 75 · 5 sources
What customers say
Starbucks SIM is generally well-regarded for its pleasant atmosphere and friendly, professional staff, with specific praise for individuals like Nur Hidayat and branch manager Daisy.
Customers appreciate the welcoming environment, especially for early morning visits.
However, there are occasional issues with order accuracy for delivery, such as missing food items in Grab orders.
Google Reviews
A nice and pleasant place to have a coffee in the heart of SIM and SUSS. It’s quite a walk from Ngee Ann Poly but worth it on early mornings before it is too hot.
Met the nicest angel at SIM Starbucks outlet today. Accidentally spilled my coffee all over myself and on the floor, staff Nur Hidayat quickly attended to me and assisted me with the cleaning and even…
I visit the Starbucks SIM outlet store once or twice every week. The place is intimate, pleasant and always inviting. The baristas are always so professional, welcoming and helpful. Always thrilled i…
Ordered a wrap set via Grab and they only packed the coffee (which I didn’t even want) but not the wrap - they remembered the cutlery though. Please check more carefully next time as Grab doesn’t arra…
Drinks are ok. Ordered delivery. Fast service
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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