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Starbucks United Square

4.2(1,079)on Google$$coffeenovena

101 Thomson Rd, #01-01 United Square, Singapore 307591

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)7:30 AM – 10:30 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Atmosphere75
Queue wait30
Value for money70

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This Starbucks outlet at United Square is frequently highlighted for its spacious interior and high ceilings, creating a generally comfortable environment for patrons.

Many find it a suitable spot for working or relaxing, especially during weekday evenings when the crowd thins out.

However, we note recurring issues with service and wait times, particularly during busier periods.

One account detailed a nearly 20-minute wait for a drink and a lack of apology from staff regarding the delay and an incorrect order.

This suggests inconsistency in service quality.

Weekends are reportedly dominated by students, making it difficult to secure a table.

While the aesthetic appeal and ample space are positives, the operational efficiency and customer service appear to be areas for improvement.

We'd recommend visiting during off-peak hours for a more relaxed experience.

Best time

weekday evenings

Wait time

expect long waits during peak hours and weekends

Price

$$ ($5-10/person)

Score: 60 · 5 sources

What customers say

Starbucks United Square is generally appreciated for its spacious and aesthetic environment, with comfortable seating and a tall ceiling, making it a chill spot for many.

However, customer experiences can be inconsistent, with significant complaints about long wait times for drinks and unprofessional staff responses to service errors, such as incorrect order fulfillment and lack of apologies.

The cafe also faces issues with overcrowding, especially on weekends, due to students occupying tables for studying.

Spacious & aesthetic environmentLong wait times for drinksInconsistent staff professionalismOvercrowding by students
40% positive20% neutral40% negative

Google Reviews

★★★★Shinzzang SG· 4 months ago

I visited here on Wednesday, Jan 14th around 6 PM. I had to wait 19 minutes just to get my drink. When I told the staff member (a woman wearing a headscarf and glasses) that I had been waiting for a…

★★★★Ars 3276· 4 months ago

Huge spacious Starbucks. Very chill on this Friday evening with not much crowd.

★★★★Prasanth Pazheparambil· a year ago

One of their aesthetic outlets here in Singapore. The seats are quite comfy and comfortable. Nice place to have a cup of coffee and relax. The entire experience provides more value than just satisfyin…

★★★★Mark Tang· 7 months ago

Students are here all the time over the weekend to study so there are no tables at all. Avoid this Starbucks unless you want to wait.

★★★★★Sean Sean· 6 months ago

Nice cafe with tall ceiling, with lots of pple hanging around with laptops.

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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