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Subway
820 Thomson Rd, #01-30 Mount Alvernia Hospital, Singapore 574623
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Subway offers a consistent, build-your-own sandwich experience, often highlighted for its health-conscious options.
The Mt Alvernia Hospital outlet, while small, generally delivers on the expected Subway standard, with some customers praising helpful and fast service, especially for those seeking alternatives to hospital food.
The 6-inch breakfast set, like the Sausage Ham and Cheese, is noted as a good option.
However, we note significant inconsistencies in service and adherence to promotional pricing.
There are reports of staff refusing customization for 'signature' subs or promotional items, insisting customers follow 'recommended' vegetable and sauce choices.
Pricing discrepancies, where a $6 promotional sub was charged at $9+, are also a concern, compounded by staff arguing with customers and failing to provide receipts.
These issues point to a lack of clarity and consistency in policy and customer service at this specific location.
We'd recommend clarifying promotional terms and customization options with staff before ordering, especially for special deals.
Best for a quick, no-frills meal if you're in the immediate vicinity and have limited alternatives.
Signature
6-inch breakfast set - Sausage Ham and Cheese
Price
$$ ($6-10/person)
Score: 40 · 5 sources
What customers say
Subway at Mt Alvernia Hospital generally receives mixed reviews, with some customers appreciating the consistent preparation and friendly, fast service from staff like Justin.
However, significant negative experiences highlight issues with staff (e.g., Seva) incorrectly charging for promotions, refusing customisation for 'signature' or promotional subs, and failing to provide receipts.
While some find the breakfast sets tasty and food nicely wrapped, others report a decline in overall quality and customer service, particularly regarding vegetable and sauce choices.
Google Reviews
It's a small outlet inside Mt Alvernia hospital. Looks for the directional signs to find it. Service staff is helpful and meal at Subway has expected certain since they have a systematic way of prepar…
Ordered triple cheese rotisserie chicken. Was informed that I could not customize the subway as it was a signature sub. Did not fill the signature with correct vegetables.
worst subway experience and outlet i've ever been to. i've been eating at subway for the past decade or so and their quality/customer service has genuinely and objectively degraded. first and foremost…
Justin is a true sandwich artist. Thanks for making our morning better
Super friendly and fast service. Food was nicely wrapped. I was staying at this hospital and because hospital food was terrible I asked my mom to buy Subway for me to eat. After I got discharged my ap…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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