Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 41 outlets across Singapore
28,300+ members · 22,200+ coupons redeemed · 2,300+ referrals generated
Subway
820 Thomson Rd, #01-30 Mount Alvernia Hospital, Singapore 574623
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
Want a loyalty program here?
Sign up to be notified when Subway launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 3 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take on Subway, specifically the Toa Payoh outlet within Mount Alvernia Hospital, is that it offers the expected consistency of the chain, which can be a comfort in a hospital setting.
Reviews highlight the convenience for hospital visitors and patients, with some praising the helpful and fast service.
The 'build-your-own' concept is a core appeal, allowing for customization.
However, there are significant concerns regarding service quality and adherence to promotional pricing.
One detailed account describes being denied choice of vegetables and sauces for a promotional sub, and then being overcharged, despite clarifying the price beforehand.
This suggests inconsistency in staff training or policy enforcement, which can detract significantly from the experience.
While the 6-inch breakfast set (Sausage Ham and Cheese) has been noted as good, the overall experience seems to hinge heavily on the specific staff member serving.
We'd recommend this outlet primarily if you are already in the hospital and seeking a quick, familiar meal.
Be prepared to clarify promotional terms and pricing explicitly before ordering, as there appears to be a risk of being overcharged or having customization options restricted for certain deals.
Price
PRICE_LEVEL_MODERATE
Score: 40 · 3 sources
What customers say
Subway at Mt Alvernia Hospital generally offers consistent meal preparation, with some customers appreciating the friendly and fast service, especially when seeking alternatives to hospital food.
However, a significant negative experience highlighted issues with staff (Seva) regarding promotional pricing, restrictions on customising vegetables and sauces for a 'recommended' sub, and failure to provide a receipt, leading to a perception of degraded quality and customer service.
Google Reviews
It's a small outlet inside Mt Alvernia hospital. Looks for the directional signs to find it. Service staff is helpful and meal at Subway has expected certain since they have a systematic way of prepar…
worst subway experience and outlet i've ever been to. i've been eating at subway for the past decade or so and their quality/customer service has genuinely and objectively degraded. first and foremost…
Super friendly and fast service. Food was nicely wrapped. I was staying at this hospital and because hospital food was terrible I asked my mom to buy Subway for me to eat. After I got discharged my ap…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.