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Subway
802 Bukit Batok West Ave. 5, #01-14, Singapore 659083
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We think Subway offers a reliable option for customisable sandwiches and salads, often highlighted for its health-conscious choices.
The Bukit Gombak MRT outlet, in particular, receives praise for its morning team's warmth and efficiency, even during busy periods.
Customers appreciate staff who patiently explain menu items like the Meatball Marinara Sub and accommodate specific requests.
However, a recurring and significant concern across multiple reviews is the lack of functioning air-conditioning, which impacts both staff comfort and customer experience, especially in Singapore's climate.
There are also reports of inconsistent service quality, with some staff members described as rude or unhygienic, particularly concerning cross-contamination during food preparation.
While the convenience of its MRT location is a draw, the overall experience can be hit-or-miss due to these operational and service issues.
We'd recommend visiting during non-peak hours for a potentially smoother experience, but be prepared for a warm environment.
Signature
Meatball Marinara Sub
Best time
Non-peak hours
Wait time
Expect delays during peak lunch periods
Score: 45 · 5 sources
What customers say
Subway at Bukit Gombak MRT receives mixed feedback, with many customers praising the friendly and patient staff, particularly the morning team and those handling specific orders like the Meatball Marinara and Egg Mayo.
However, significant concerns are raised about staff attitude and hygiene practices, including cross-contamination and visible perspiration during food preparation.
A recurring operational issue is the persistent lack of air-conditioning, leading to uncomfortable conditions for both staff and customers.
Google Reviews
The wrap wasn’t heated thoroughly and was still hard when we ate it at home. This is the second time this has happened. We’ve noticed that other outlets always heat the wraps twice, whereas this outle…
staff was shit. mind you i was gonna faint and subway was right infront of me so i went in bcs i saw no customer at all and guessed that it’ll be a fast process. lady staff working looked at me blankl…
Three to four mornings a week, I walk into Subway Gombak not just for breakfast—also for the warmth of The morning team here. They serve and make every sandwich to the preferences of customers. But la…
On 24/4/26 at 9.10pm your staff no name tag philippines lady super rude and bad attitude .. When i order i keep on hear she said huh? I understand got machine is running.. And very noisy.. But y dont…
Ordered my food via grab self pick up. When reached my order was not ready yet although in app says ready. But i expect such delay beforehand because i ordered during peak lunch period. But the staff…
Reviews from Google
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