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Subway
802 Bukit Batok West Ave. 5, #01-14, Singapore 659083
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
We think Subway offers a reliable option for customisable sandwiches and salads, often highlighted for its health-conscious choices.
The Bukit Gombak MRT outlet, in particular, receives praise for its morning team's warmth and efficiency, even during busy periods.
Customers appreciate staff who patiently explain menu items like the Meatball Marinara Sub and accommodate specific requests.
However, a recurring and significant concern across multiple reviews is the lack of functioning air-conditioning, which impacts both staff comfort and customer experience, especially in Singapore's climate.
There are also reports of inconsistent service quality, with some staff members described as rude or unhygienic, particularly concerning cross-contamination during food preparation.
While the convenience of its MRT location is a draw, the overall experience can be hit-or-miss due to these operational and service issues.
We'd recommend visiting during non-peak hours for a potentially smoother experience, but be prepared for a warm environment.
Signature
Meatball Marinara Sub
Best time
Non-peak hours
Wait time
Expect delays during peak lunch periods
Score: 45 · 5 sources
What customers say
Subway at Bukit Gombak MRT receives mixed feedback, with many customers praising the friendly and patient staff, particularly the morning team and those handling specific orders like the Meatball Marinara and Egg Mayo.
However, significant concerns are raised about staff attitude and hygiene practices, including cross-contamination and visible perspiration during food preparation.
A recurring operational issue is the persistent lack of air-conditioning, leading to uncomfortable conditions for both staff and customers.
Google Reviews
Three to four mornings a week, I walk into Subway Gombak not just for breakfast—also for the warmth of The morning team here. They serve and make every sandwich to the preferences of customers. But la…
Ordered my food via grab self pick up. When reached my order was not ready yet although in app says ready. But i expect such delay beforehand because i ordered during peak lunch period. But the staff…
I visited Subway Bukit Gombak MRT at approximately 1:50 p.m. on a Friday. There was no queue, yet the young male staff (name beginning with “J”) completely ignored my presence while working on a deliv…
Went down with my daughter to this outlet for takeaway for lunch. Saw that they had the new meatball marinara sub. Was hesitant at first. Asked the kind lady at the regarding the sandwich. She was pat…
i only patronise this branch because of convenience (located at MRT station). i wanted to order my usual sandwich, chicken shroom poloni with garlic bread, which is on the overhead menu. staff A said…
Reviews from Google
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