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Subway

3.5(124)on Google$$bukit panjang

524A Jelapang Rd, #02-14, Greenridge Shopping Centre, Singapore 671524

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:30 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 10 / 100

Consistency10
Food quality20

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

Our take: This particular Subway outlet in Bukit Panjang appears to suffer from consistent and significant service issues, based on multiple customer accounts.

We note recurring complaints about staff attitude, with several reviewers specifically mentioning impoliteness and rudeness from certain individuals.

There are also reports of incorrect orders, items running out well before closing time (e.g., bread at 8:15 PM), and a general lack of preparedness.

While Subway's concept of build-your-own sandwiches offers a degree of customisation, the execution at this location seems to fall short, impacting the overall customer experience.

We'd advise caution when considering this outlet, especially if you value attentive service and a full range of ingredients.

It seems to be a location where operational consistency is a major concern.

Skip this outlet; consider other Subway locations or alternative options nearby.

Price

PRICE_LEVEL_MODERATE

Score: 10 · 5 sources

What customers say

Public sentiment for this Subway outlet is overwhelmingly negative, primarily due to consistent issues with staff attitude and service quality.

Customers frequently report rude interactions, incorrect orders, and a lack of preparedness, such as running out of bread well before closing hours.

While specific food items aren't mentioned as a problem, the overall experience is marred by poor operational execution and impolite staff behavior.

rude staff attitudepoor service qualityoperational unpreparedness (e.g., running out of bread)incorrect/incomplete orders
0% positive0% neutral100% negative

Google Reviews

★★★★Lim Wei Jun· 4 months ago

Lousy attitude and service from this outlet , esp from the indian staff. Has been happening a few times already. Everytime i go this outlet recently , the indian staff give lousy attitude. When i want…

★★★★Kanchu Dev· a year ago

If I could give less than one star, I would. I visited at 8:15 PM with a group of six, only to be told there was just one bread left. This was nearly two hours before closing time, which is quite unre…

★★★★Zi Hao Chai· 4 months ago

The staff is rude(The Indian lady). I ask for parmesan bread and honey oat. She asked me honey oat can? I guess she’s lazy to take another bread. After which she reluctantly gave me my order with a ha…

★★★★Steven Neo· 9 months ago

Impolite staffs(male with a specs and an Indian women) keep talking among themselves from the moment I have entered the outlet instead of preparing the food soonest to the customers. Definitely will n…

★★★★LYN LOH· 9 months ago

I’m writing to express my disappointment with the service I received at Subway Greenridge Bukit Panjang store on 27/08/2025, 1.10pm. I placed an order and requested a plastic bag. The staff member (an…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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