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Subway

3.4(128)on Google$$bukit panjang

524A Jelapang Rd, #02-14, Greenridge Shopping Centre, Singapore 671524

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)8:30 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 10 / 100

Consistency10
Food quality20

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: This particular Subway outlet in Bukit Panjang appears to suffer from consistent and significant service issues, based on multiple customer accounts.

We note recurring complaints about staff attitude, with several reviewers specifically mentioning impoliteness and rudeness from certain individuals.

There are also reports of incorrect orders, items running out well before closing time (e.g., bread at 8:15 PM), and a general lack of preparedness.

While Subway's concept of build-your-own sandwiches offers a degree of customisation, the execution at this location seems to fall short, impacting the overall customer experience.

We'd advise caution when considering this outlet, especially if you value attentive service and a full range of ingredients.

It seems to be a location where operational consistency is a major concern.

Skip this outlet; consider other Subway locations or alternative options nearby.

Price

PRICE_LEVEL_MODERATE

Score: 10 · 5 sources

What customers say

Public sentiment for this Subway outlet is overwhelmingly negative, primarily due to consistent issues with staff attitude and service quality.

Customers frequently report rude interactions, incorrect orders, and a lack of preparedness, such as running out of bread well before closing hours.

While specific food items aren't mentioned as a problem, the overall experience is marred by poor operational execution and impolite staff behavior.

rude staff attitudepoor service qualityoperational unpreparedness (e.g., running out of bread)incorrect/incomplete orders
0% positive0% neutral100% negative

Google Reviews

★★★★JT· 3 weeks ago

The Indian girl staff was rude and has bad attitude towards customer. I also notice that she never take out her plastic gloves when she received the money. Use the same gloves to prepare the sandwich…

★★★★Monica Priya· 2 weeks ago

Bought subway for breakfast. Staff took out the egg which has already been cooked from the fridge for the flatbread I bought. To make it a meal, she mentioned no hot drinks and only cold drinks. So ev…

★★★★Jenna Chua· 3 months ago

Usually subway quite okay but this time got an Indian lady very rude to us . I think she is racist as she treated other customers from other races better than us . She should not treat customers diffe…

★★★★Anwar Kamarudin· 2 weeks ago

2/7/2026, 7.25pm i reach subway. Says they on break and can only order 2hours later. I didnt question but door clearly says its open? Indian lady. What kind of nonsense is this?

★★★★jer· 3 months ago

Utterly disgusted at the Indian lady with the tattoo . Don’t know she come here to work or throw her anger on people and their food . Ask her add the ingredients then ignore , then i come here to eat…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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