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Subway
500 Dover Rd, Singapore Polytechnic Food Court 5, Singapore 139651
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take on this particular Subway outlet suggests a consistent pattern of customer dissatisfaction, primarily centered around staff attitude and food quality.
Multiple reviews highlight rude service, with specific complaints about staff being unaccommodating when requests for additional ingredients are made, even for standard items like onions.
There are also recurring concerns about the freshness of vegetables and general order accuracy, including mixed-up items and late deliveries for online orders.
While Subway generally offers a build-your-own sandwich concept, the execution at this location appears to fall short of expectations, with one reviewer noting a 'disgusting' and 'not fresh' sandwich.
We think the issues here point to operational problems that impact both the customer experience and the product itself.
We'd advise caution when considering this specific outlet.
Price
Moderate
Score: 10 · 5 sources
What customers say
Public sentiment for this Subway location in Queenstown is overwhelmingly negative, primarily due to consistently poor staff attitudes and perceived unfairness in ingredient portions.
Customers frequently report rude interactions, staff struggling with English communication, and a general lack of customer service.
Additionally, concerns about food freshness, particularly vegetables, and incorrect or late orders are common.
Google Reviews
Food is mid, auntie with a lot of eye shadow is damn rude. If she's not happy with customers, don't work in F&B. Simple. Atrocious attitude towards customers, even when it's not lunch rush. Doesn't gi…
One auntie very rude. Understand it’s lunch time but if the staff can’t handle crowds, too bad, not our fault. Also , I asked for corn and olives, but I just received less than half a scoop of corn an…
Aunty never wear mask, very rude attitude. The veggies were not fresh at all.
To start of is attitude staff attitude is horrendous ask abit more this and them, tell me "we can't give you more of onions" I replied "huh?" I'm like what do you mean you can't abit more, when I orde…
It was fast but they mix up the order. The stuff attitude was very bad. If there is any manager please tell her that she speak very soft and have to improve in her attitude towards the customers. It w…
Reviews from Google
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