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Subway
11 Rivervale Cres, #01-31 Rivervale Mall, Singapore 545082
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 25 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Subway offers a familiar build-your-own sandwich concept, with options for various breads and fillings.
We note that the Sengkang outlet has received consistent feedback regarding staff attitude and service quality, with multiple reports citing rude or impatient behaviour from specific staff members.
There are also concerns about hygiene, specifically flies landing on food.
While the core product of customizable sandwiches remains, and the option for halal meat is a plus, the overall customer experience at this particular outlet appears to be significantly hampered by operational issues.
We'd recommend visiting during off-peak hours if you must, but be prepared for potentially inconsistent service.
The $1 discounted price for cookies with a combo is a small perk, but doesn't outweigh the reported service problems.
Best time
off-peak hours
Price
$$ ($15-25/person)
Score: 25 · 5 sources
What customers say
Public sentiment for Subway's Sengkang outlet is predominantly negative, largely due to recurring issues with staff attitude and service quality.
Customers frequently report rude and impatient staff, particularly from a Malay female staff member, and express dissatisfaction with hygiene standards and perceived unprofessionalism.
While some appreciate the variety of bread, customization options, and value for money, these positive aspects are overshadowed by consistent complaints about poor customer service.
Google Reviews
2 malay staff one female one male was being very impatient with the new male indian staff? how to expect him to learn if yall don’t let him try plus the attitude given to him? calm down bro
service rating is ZERO, can even go negative if possible. the Malay staff was showing a very unfriendly appearance. tone talking to my aunt was very rude, not the appropriate tone in a customer servi…
I want to complaint lady Malay staff 2 or 3 day ago she served me . I walk in store she already let me see her adduite face.I order veggies Delite I say put all veggies I saw her put onion I alre…
Good tasting sandwiches now made halal. Located at the ground floor area near the opposite entrance/exit door of the mall. You don't always find a long queue here except for peak times. What is good a…
On 27/7/25 afternoon I had Subway takeaway at Rivervale Mall today, and unfortunately, the experience was unpleasant. The Indian staff member who served me was quite rude—while I was filling my drink,…
Reviews from Google
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