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Subway

2.9(49)on Google$$western water catchment

76 Nanyang Dr, Block N, 76 Nanyang Dr, #01-07 2.1, Singapore 637331

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)8:00 AM – 6:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 30 / 100

Queue wait40
Value for money20

Based on 3 data points · Updated 1 month ago

Editor’s Note

Last updated 3 Aug 2026

Our take: Subway positions itself as a casual counter-serve chain offering customizable sandwiches and salads, often with health-conscious options.

However, recent feedback suggests significant inconsistencies in service quality and order accuracy.

We note reports of unprofessional staff behavior, slow service even during non-peak times, and issues with sandwich preparation where vegetables are not added directly.

More concerning are instances of alleged deceptive pricing, where customers expecting a $5 base sandwich with a small add-on were charged significantly more for an entirely different, more expensive menu item like the Mushroom Delite ($10.60), without clear communication upfront.

This lack of transparency, particularly when customizing orders, is a recurring point of frustration.

While the concept of a build-your-own sandwich is appealing, the execution appears to be a gamble.

We'd advise caution when customizing, and to confirm pricing explicitly before your order is finalized.

Best for those who stick to standard menu items and are prepared for potential service hiccups.

Signature

Chicken BLT

Best time

Non-peak hours

Wait time

Expect slow service even without a queue

Price

$$ ($5-10/person)

Score: 30 · 3 sources

What customers say

Subway customers express significant dissatisfaction, primarily due to perceived dishonest pricing practices, particularly with the Chicken BLT and mushroom additions, and slow, unprofessional service from staff who appear to mock customers.

While some find other aspects acceptable, the overall sentiment is negative, with calls for better staff training on vegetable handling and transparent pricing.

dishonest pricing / upsellingunprofessional staff behaviourslow serviceinconsistent vegetable handling
0% positive10% neutral90% negative

Google Reviews

★★★★★Deidre· 3 months ago

Very disappointing experience. The staff were unprofessional and seemed to be laughing among themselves in a way that made customers uncomfortable, almost like they were mocking us. It was not even a…

★★★★★west Mac· 5 months ago

The guy in part of vegetables here needs to be retrained. He doesn't just put the vegetables in the sandwich, he just massages the vegetables. Please put the vegetables straight. Everything else is fi…

★★★★★Sanny Ong· 9 months ago

i usually bought chicken BLT (signature menu in NTU), which usually costs 5 dollars. today i add mushroom, which was supposed to make it 6.60, but they changed my order to mushroom delite and charged…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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