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Subway
76 Nanyang Dr, Block N, 76 Nanyang Dr, #01-07 2.1, Singapore 637331
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 30 / 100
Based on 3 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take: Subway positions itself as a casual counter-serve chain offering customizable sandwiches and salads, often with health-conscious options.
However, recent feedback suggests significant inconsistencies in service quality and order accuracy.
We note reports of unprofessional staff behavior, slow service even during non-peak times, and issues with sandwich preparation where vegetables are not added directly.
More concerning are instances of alleged deceptive pricing, where customers expecting a $5 base sandwich with a small add-on were charged significantly more for an entirely different, more expensive menu item like the Mushroom Delite ($10.60), without clear communication upfront.
This lack of transparency, particularly when customizing orders, is a recurring point of frustration.
While the concept of a build-your-own sandwich is appealing, the execution appears to be a gamble.
We'd advise caution when customizing, and to confirm pricing explicitly before your order is finalized.
Best for those who stick to standard menu items and are prepared for potential service hiccups.
Signature
Chicken BLT
Best time
Non-peak hours
Wait time
Expect slow service even without a queue
Price
$$ ($5-10/person)
Score: 30 · 3 sources
What customers say
Subway customers express significant dissatisfaction, primarily due to perceived dishonest pricing practices, particularly with the Chicken BLT and mushroom additions, and slow, unprofessional service from staff who appear to mock customers.
While some find other aspects acceptable, the overall sentiment is negative, with calls for better staff training on vegetable handling and transparent pricing.
Google Reviews
Very disappointing experience. The staff were unprofessional and seemed to be laughing among themselves in a way that made customers uncomfortable, almost like they were mocking us. It was not even a…
The guy in part of vegetables here needs to be retrained. He doesn't just put the vegetables in the sandwich, he just massages the vegetables. Please put the vegetables straight. Everything else is fi…
i usually bought chicken BLT (signature menu in NTU), which usually costs 5 dollars. today i add mushroom, which was supposed to make it 6.60, but they changed my order to mushroom delite and charged…
Reviews from Google
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