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Subway
76 Nanyang Dr, Block N, 76 Nanyang Dr, #01-07 2.1, Singapore 637331
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 25 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Subway offers a build-your-own sandwich concept, often marketed with health-conscious options.
However, customer experiences suggest inconsistencies in both service and customisation.
We've noted reports of staff miscommunications regarding menu items and pricing, with one customer unexpectedly charged $10.60 for a 'Mushroom Delite' when attempting to add mushrooms to a $5 Chicken BLT.
There are also concerns about the quality of food handling, including a report of ants in cookies, and general slowness during peak hours.
While the idea of customisation is a draw, it appears the execution can vary significantly, with some customers unable to customise vegetables while others can.
We think Subway remains a convenient option for a quick, casual meal, but managing expectations regarding service speed and customisation flexibility is key.
Be explicit about your order to avoid unexpected charges.
This is a reliable everyday option, not a destination meal, and best for those who value speed over a bespoke experience.
Signature
Chicken BLT
Wait time
Expect queues during lunch, especially on weekends.
Price
$ ($5-10/person)
Score: 25 · 5 sources
What customers say
Subway's Western Water Catchment outlet faces significant criticism, primarily concerning inconsistent order customisation, particularly with pricing for additions like mushrooms, and slow service leading to queues during peak hours.
Customers also report issues with staff training regarding vegetable preparation and serious hygiene concerns such as ants found in cookies, which staff reportedly ignored.
The lack of transparency in pricing and customisation options is a recurring frustration.
Google Reviews
i usually bought chicken BLT (signature menu in NTU), which usually costs 5 dollars. today i add mushroom, which was supposed to make it 6.60, but they changed my order to mushroom delite and charged…
The guy in part of vegetables here needs to be retrained. He doesn't just put the vegetables in the sandwich, he just massages the vegetables. Please put the vegetables straight. Everything else is fi…
There are ants in the cookies that they sell. When I pointed it out to the staff, they simply ignored and didn't pay any attention. Subway should do better quality control than this.
Super duper slow service by these two. Yes it’s on a Sunday but still, during lunch time, they still manage to form a queue.
I cannot customize my veggies while my friend still can. Whether the customer gets to customize the veggie depends on different customers and staff.
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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