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Subway

2.9(49)on Google$$western water catchment

76 Nanyang Dr, Block N, 76 Nanyang Dr, #01-07 2.1, Singapore 637331

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)8:00 AM – 6:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 30 / 100

Queue wait20
Food quality40
Value for money20

Based on 5 data points · Updated 2 days ago

Editor’s Note

Last updated 21 Jul 2026

Our take on Subway suggests a significant decline in operational standards and customer service.

Multiple reports highlight slow service, even during non-peak hours, with one customer noting a 15-minute wait only to find no bread available at noon.

Staff professionalism is also a recurring concern, with instances of uncomfortable interactions and a lack of transparency regarding menu customisation and pricing.

One international student reported being charged $10.60 for a mushroom delite when they intended to add mushrooms to a $5 Chicken BLT, a significant and unexpected price jump.

While Subway is known for its build-your-own sandwiches, the ability to customise appears to be inconsistent, leading to frustration and unexpected costs.

The general sentiment points to a need for better staff training in both customer interaction and order accuracy.

We'd recommend this location only as a last resort if you're in the immediate vicinity and have ample time to spare, but be prepared for potential service issues and clarify all customisation costs upfront.

Signature

Chicken BLT

Best time

Avoid peak lunch hours

Wait time

Expect slow service, even without a queue

Price

$$ ($5-10/person)

Score: 30 · 5 sources

What customers say

Subway customers frequently express dissatisfaction with slow service, particularly during peak hours, and report instances of unprofessional or inattentive staff.

There are also concerns about order accuracy and transparency regarding menu customization and pricing, leading to unexpected costs for customers.

A recurring issue is the lack of preparedness, such as no bread being available at lunchtime.

slow serviceunprofessional staff conductorder accuracy and pricing transparencylack of ingredient availability
0% positive10% neutral90% negative

Google Reviews

★★★★★Deidre· 3 months ago

Very disappointing experience. The staff were unprofessional and seemed to be laughing among themselves in a way that made customers uncomfortable, almost like they were mocking us. It was not even a…

★★★★★west Mac· 5 months ago

The guy in part of vegetables here needs to be retrained. He doesn't just put the vegetables in the sandwich, he just massages the vegetables. Please put the vegetables straight. Everything else is fi…

★★★★★Sanny Ong· 9 months ago

i usually bought chicken BLT (signature menu in NTU), which usually costs 5 dollars. today i add mushroom, which was supposed to make it 6.60, but they changed my order to mushroom delite and charged…

★★★★-TricK· 2 months ago

Unbelievable, no bread ready at 12pm??? I wasn’t informed of this while I stood in line for 15mins as the staff disappeared behind.

★★★★Orange· a year ago

Super duper slow service by these two. Yes it’s on a Sunday but still, during lunch time, they still manage to form a queue.

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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