Claim this listing to add loyalty, POS, and marketing tools.
Subway
735 Pasir Ris Street 72, #01-304B, Pasir Ris West Plaza, Singapore 510735
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 15 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Subway offers a build-your-own sandwich concept, positioning itself as a health-conscious option.
However, feedback for the Pasir Ris outlet consistently points to significant operational and service issues.
We've seen reports of incorrect orders, such as a chicken ham & egg breakfast missing the ham, and staff making unrequested additions like corn.
There are also multiple complaints about staff conduct, including rudeness, alleged preferential treatment during store closures, and poor food preparation techniques like tearing sandwiches instead of cutting them.
The quality of the final product also seems to fall short of expectations, with fillings unevenly distributed and signature items like the cheesy garlic chicken sandwich failing to deliver on advertised promises.
We think these issues suggest a lack of consistent training and quality control at this specific location.
Skip this outlet until there's evidence of significant operational improvements.
Price
$$ (Moderate)
Score: 15 · 5 sources
What customers say
Public sentiment for Subway in Pasir Ris is overwhelmingly negative, primarily due to poor staff conduct and inconsistent food preparation.
Customers report issues like staff rudeness, sandwiches with unevenly distributed fillings, and unhygienic handling of food.
Specific complaints include missing ingredients in breakfast orders and a lack of cheese/garlic flavor in the Ultimate Cheesy Garlic Chicken sandwich.
Google Reviews
ordered chicken ham & egg breakfast, but there is no ham at all?! did not ask for corn too! staff also did not ask what sauce and chose on my behalf?! even asked me how much is my order when i am payi…
Came to the shop on the 5th November 2025 at about 1030am. Was told off rudely by the lady working that the store is closed due to electricity cut-off. I went elsewhere to get food and 10 minutes late…
Patronise if you do not like traditional sandwiches with evenly spread fillings. They consistently like to spread the proteins to a corner of the sandwich, so that you can enjoy alternating bites of…
Staff did not cut the sandwich but instead used her hands to tear it apart. An elderly chinese lady working on 31 Aug, Sunday at 1300hr. My takeaway order looks like it was mangled. Please train your…
Ordered the ultimate cheesy garlic chicken sandwich. In the ads you could tear the sandwich in half the cheese would be stringy like in a pizza. Was the opposite. Could barely taste the garlic or the…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.