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Subway
90 Hougang Ave 10, #02-10 Hougang Mall, Singapore 538766
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 65 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take on this Subway outlet is that it generally offers a reliable experience for those seeking a quick, customizable meal.
We note consistent praise for the efficiency and politeness of the staff, with some even remembering regulars' orders, which suggests a well-managed front-of-house.
The ability to build your own sandwich, like the Chicken Chorizo with multigrain bread and chipotle southwest sauce, is a key draw, offering a balance of smoky, peppery, and zesty flavours.
However, we also see reports of significant service inconsistencies, including rude staff and incorrect orders, which can detract from the overall experience.
While some find the portions generous, there are instances where ingredient amounts are perceived as sparse.
The Spicy Beef Taco sub appears to be a less popular choice, with feedback indicating a mushy texture and lack of distinct flavour.
We think this location is best for a casual, customizable meal, especially if you appreciate the option to people-watch from the glass railings.
It's a reliable everyday option, but be prepared for potential service variations.
Signature
Chicken Chorizo sub
Best time
weekends for lunch (outside peak hours)
Wait time
short, generally efficient service
Price
$$ ($10-15/person)
Score: 65 · 5 sources
What customers say
Customer sentiment for Subway at Hougang Mall is mixed, with many praising the efficiency, cleanliness, and friendly staff who often remember regular orders and provide decent ingredient portions.
However, significant negative feedback points to rude staff attitudes, order inaccuracies leading to incorrect items and overcharging, and inconsistent sandwich preparation, with some subs being small or missing requested ingredients.
While the Chicken Chorizo sub is generally well-received for its smoky flavor, the Spicy Beef Taco is often criticized for its mushy texture and lack of distinct flavor.
Google Reviews
very terrible the staff was rude and had a attitude. at first i ordered three chicken delights the staff heard it wrongly and gave us chicken thighs and counted almost double the price for it. staff w…
Came here for lunch on several weekends. It can get quite busy (good for them!) Servers are nice and give decent portions of ingredients. * Chicken chorizo: The chorizo has a smokey and peppery flavo…
Outlet was clean, easy to spot and well managed. Staff were polite and helpful, and tried to be as efficient as possible which was appreciated. Sandwiches taste ever so good and it has become one of m…
My favourite place for dinner. Most of the staff are friendly, and one even remember my usual order, down to the type of bread, vegs and cookie. Speed is high, and the way they wrap the sandwich is ne…
Rude staff! I don’t want to mention who cos I know it’s your rice bowl. But if you don’t know how to serve customers please don’t work at the front service. Makes me wonder if all the 5 star reviews a…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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