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Subway
4 Bukit Batok Street 41, #01-06 Le Quest Shopping Mall, Singapore 657991
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Subway at Bukit Batok offers the brand's standard build-your-own sandwiches and salads, with a focus on customizable, health-conscious options.
We note a significant disparity in reported service quality.
Some customers praise the staff for their patience and efficiency, even during peak hours, highlighting specific team members for their hard work and politeness.
However, other reviews point to slow service, issues with order accuracy, and a lack of preparedness, such as unavailable breakfast items and add-ons only communicated after payment.
There are also concerning reports of hygiene issues, specifically flies in the store.
While the core Subway product generally meets expectations, the operational inconsistencies at this particular outlet are a recurring theme.
Verdict: A convenient option if you're in the area and craving a Subway sandwich, but be prepared for potentially inconsistent service and check for hygiene issues.
Score: 60 · 5 sources
What customers say
Customer sentiment for Subway is mixed, with strong praise for exceptional staff service and cleanliness at some outlets, particularly highlighting individuals like Roy, Fatah, and Imran.
However, significant negative feedback points to inconsistent portion sizes, slow service, and issues with ingredient availability, especially for breakfast items like hash browns and scrambled eggs.
A notable concern also includes hygiene issues, such as flies in the store.
Google Reviews
THE BEST CUSTOMER SERVICE! Please make sure these staff get praised for their chipper attitude even during peak hour. :) While making my sandwich and the other customers, they were very patient and e…
Sorry but to ask is this ur standard portion for 6 inch?if it is then it is the smallest of all the subway i have eaten before..
Service staff are slow, three customers were waiting in line and no one was serving us till a lady in line rang the counter bell. Moreover, when asked if i wanted any add ons to my set meal, I ASKED,…
Wonderful team you have here, shout out for Roy, Fatah and Imran. I am a regular here and always notices how the boys are so hardworking even when there are no queues; keeping clean the counters, floo…
I was ordering and i asked for a chicken meal and “Wo ai ni” angrily exclaimed “WHAT BREAD BOY” then same with the cheese. This lady has no manners and treated me with utter disrespect and my 3 other…
Reviews from Google
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