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Subway

4.1(47)on Googlebukit batok

4 Bukit Batok Street 41, #01-06 Le Quest Shopping Mall, Singapore 657991

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)10:00 AM – 11:55 PM

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STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Atmosphere30
Queue wait50
Consistency50
Food quality65
Value for money40

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: Subway at Bukit Batok offers the brand's standard build-your-own sandwiches and salads, with a focus on customizable, health-conscious options.

We note a significant disparity in reported service quality.

Some customers praise the staff for their patience and efficiency, even during peak hours, highlighting specific team members for their hard work and politeness.

However, other reviews point to slow service, issues with order accuracy, and a lack of preparedness, such as unavailable breakfast items and add-ons only communicated after payment.

There are also concerning reports of hygiene issues, specifically flies in the store.

While the core Subway product generally meets expectations, the operational inconsistencies at this particular outlet are a recurring theme.

Verdict: A convenient option if you're in the area and craving a Subway sandwich, but be prepared for potentially inconsistent service and check for hygiene issues.

Score: 60 · 5 sources

What customers say

Customer sentiment for Subway is mixed, with strong praise for exceptional staff service and cleanliness at some outlets, particularly highlighting individuals like Roy, Fatah, and Imran.

However, significant negative feedback points to inconsistent portion sizes, slow service, and issues with ingredient availability, especially for breakfast items like hash browns and scrambled eggs.

A notable concern also includes hygiene issues, such as flies in the store.

exceptional staff serviceinconsistent portion sizesingredient availability issuesslow servicestore hygiene
40% positive20% neutral40% negative

Google Reviews

★★★★★Joy Amelia· a month ago

Place was clean and food was good when we ordered at the outlet. But there is a staff which I believe a few were complaining. I guess he (handling the bread) having some problems outside work, cuz he…

★★★★★Cheah Siewmun· 11 months ago

THE BEST CUSTOMER SERVICE! Please make sure these staff get praised for their chipper attitude even during peak hour. :) While making my sandwich and the other customers, they were very patient and e…

★★★★★Phoebe Loo· a year ago

Service staff are slow, three customers were waiting in line and no one was serving us till a lady in line rang the counter bell. Moreover, when asked if i wanted any add ons to my set meal, I ASKED,…

★★★★Kees Espeskog· 9 months ago

I was ordering and i asked for a chicken meal and “Wo ai ni” angrily exclaimed “WHAT BREAD BOY” then same with the cheese. This lady has no manners and treated me with utter disrespect and my 3 other…

★★★★★SG lee· a year ago

I would like to praise the staff who serve me, Imran, for his politeness, friendliness and helpfulness. I accidentally spill my drink and he was kind to assure me that it is alright and he will clean…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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