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Swee Heng 1989 Classic
4 Bukit Batok Street 41, #01-48/49 Le Quest Shopping Mall, Singapore 657991
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take: Swee Heng 1989 Classic at Le Quest appears to suffer from significant customer service issues, based on multiple consistent reports.
Reviewers frequently highlight rude and unprofessional staff, particularly an older female staff member, with instances of impolite communication regarding payment methods and a lack of basic courtesy.
There are also recurring hygiene concerns, with staff reportedly not tying up their hair or wearing hairnets while handling food.
While the quality of the baked goods themselves isn't directly criticised, the negative interactions severely impact the overall customer experience.
We'd advise caution when visiting this particular outlet.
It's best to be prepared for potential service issues, especially concerning payment, and to manage expectations regarding staff demeanor.
Score: 10 · 5 sources
What customers say
Public sentiment for Swee Heng 1989 Classic at the Le Quest outlet is overwhelmingly negative, primarily due to recurring issues with staff conduct.
Customers frequently report rude and impolite behavior from specific elderly female staff members, including instances of abruptness, lack of apologies, and speaking loudly or sarcastically.
Additionally, hygiene concerns regarding untied hair while handling food have been raised.
Google Reviews
Today, I made a purchase at the Swee Heng Le Quest outlet and was served by an elderly staff member named Sou Ying. While waiting for my payment transaction to be processed, I picked up the items that…
Went there a few times but there was a auntie who likes to squeeze pass you from behind and doesn’t say excuse me, there was once she squeeze through and display the bread on the compartment and elbow…
I just bought 2 bread, one of donuts and another one is onde onde cake. Before I pay, infront of me got customer seems like hard to pay, the cashier said “error error no wave, cannot pay wave, must ca…
Today at 1pm, i bought fruit tart, ondeh ondeh and some others. During payment i had some difficulties in using paywave. I apologise to the cashier, a chinese old aunty as my dbs app hanged. She then…
I’ve visited Swee Heng multiple times and the cashier at this branch is consistently rude and sarcastic. On top of that, her hair was not tied up while handling food and drinks, which is unhygienic an…
Reviews from Google
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