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Swee Heng 1989 Classic
4 Bukit Batok Street 41, #01-48/49 Le Quest Shopping Mall, Singapore 657991
Swee Heng 1989 Classic is a bakery located in Bukit Batok at Le Quest Shopping Mall. The establishment offers baked goods and pastries to customers in the area.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
We note a consistent pattern of customer service complaints at the Swee Heng 1989 Classic outlet in Le Quest Shopping Mall.
Multiple accounts describe staff as rude and unhelpful, with specific incidents cited regarding payment processing and general interactions.
One customer reported being chastised for picking up packed items before a receipt was issued, while another highlighted a staff member's loud and unhappy response to a customer inquiring about price increases.
There are also concerns about staff hygiene, specifically regarding untied hair and lack of hairnets when handling food.
Additionally, issues with cold waffles and impolite communication during payment processing have been raised.
While the bakery offers standard baked goods, the recurring feedback on poor service and hygiene is significant.
We think potential customers should be aware of these issues before visiting.
This outlet appears to be a reliable option only if you prioritise convenience and are prepared for potentially brusque service.
Price
Below $10/person
Score: 20 · 4 sources
What customers say
Public sentiment for Swee Heng 1989 Classic at Le Quest Shopping Mall is overwhelmingly negative, primarily due to consistent reports of rude and unprofessional staff behavior.
Customers frequently cite instances of staff speaking impolitely, using harsh tones, and displaying unhelpful attitudes, particularly during payment transactions.
Additionally, concerns about staff hygiene, specifically untied hair, have been raised, alongside complaints about cold waffles.
Google Reviews
Today, I made a purchase at the Swee Heng Le Quest outlet and was served by an elderly staff member named Sou Ying. While waiting for my payment transaction to be processed, I picked up the items that…
Male staff with gold chain was extremely rude! A lady went to purchase a box of cake and paid with cash. Without knowing the exact price, she went back to check by asking nicely after receiving the ch…
I just bought 2 bread, one of donuts and another one is onde onde cake. Before I pay, infront of me got customer seems like hard to pay, the cashier said “error error no wave, cannot pay wave, must ca…
A male attitude staff who at cashier cum waffle maker. Serving cold waffle. First time unhappy experience at Swee Heng outlet of Lequest☹️
Reviews from Google
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