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Swee Heng 1989 Classic
4 Bukit Batok Street 41, #01-48/49 Le Quest Shopping Mall, Singapore 657991
Swee Heng 1989 Classic is a bakery located in Bukit Batok at Le Quest Shopping Mall. The establishment offers baked goods and pastries to customers in the area.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Swee Heng 1989 Classic at Le Quest appears to suffer from significant customer service issues, based on multiple consistent reports.
Reviewers frequently highlight rude and unprofessional staff, particularly an older female staff member, with instances of impolite communication regarding payment methods and a lack of basic courtesy.
There are also recurring hygiene concerns, with staff reportedly not tying up their hair or wearing hairnets while handling food.
While the quality of the baked goods themselves isn't directly criticised, the negative interactions severely impact the overall customer experience.
We'd advise caution when visiting this particular outlet.
It's best to be prepared for potential service issues, especially concerning payment, and to manage expectations regarding staff demeanor.
Score: 10 · 5 sources
What customers say
Public sentiment for Swee Heng 1989 Classic at the Le Quest outlet is overwhelmingly negative, primarily due to recurring issues with staff conduct.
Customers frequently report rude and impolite behavior from specific elderly female staff members, including instances of abruptness, lack of apologies, and speaking loudly or sarcastically.
Additionally, hygiene concerns regarding untied hair while handling food have been raised.
Google Reviews
Today, I made a purchase at the Swee Heng Le Quest outlet and was served by an elderly staff member named Sou Ying. While waiting for my payment transaction to be processed, I picked up the items that…
Male staff with gold chain was extremely rude! A lady went to purchase a box of cake and paid with cash. Without knowing the exact price, she went back to check by asking nicely after receiving the ch…
Ordered the kit kat waffle for $2.20. The pandan flavoured waffle is fragrant, soft, and slightly crisp on the outside. The kit kat chocolate spread has bits of crunchy biscuit mixed in it. Would rec…
I just bought 2 bread, one of donuts and another one is onde onde cake. Before I pay, infront of me got customer seems like hard to pay, the cashier said “error error no wave, cannot pay wave, must ca…
A male attitude staff who at cashier cum waffle maker. Serving cold waffle. First time unhappy experience at Swee Heng outlet of Lequest☹️
Reviews from Google
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