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Swee Heng Bakery
372 Bukit Batok Street 31, #01-372 Neighbourhood Centre, Singapore 650372
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on Swee Heng Bakery, particularly the Bukit Batok outlet, suggests a significant decline in product quality and customer service.
Multiple reports highlight issues with staff being preoccupied with personal phones, leading to burnt waffles and inattentive service.
We note a recurring complaint about stinginess with fillings, especially for the chocolate waffle, despite customers paying for the item.
The $2.50 waffle, for instance, is cited as having very little sauce.
There are also concerns about handling of products at checkout, with one customer noting cakes being damaged by cashiers.
The overall sentiment points to a drop in quality across various items, including the red bean and cheese buns, while prices have reportedly increased.
We'd advise caution for those expecting a satisfying treat.
Verdict: Skip this outlet until significant improvements in product consistency and staff attentiveness are evident.
Signature
chocolate waffle
Price
Below $10/person
Score: 20 · 5 sources
What customers say
Customers at Swee Heng Bakery, particularly the Bukit Batok outlet, frequently express dissatisfaction with the stingy amount of fillings in items like chocolate waffles and red bean buns, noting a decline in quality despite price increases.
Several reviews highlight poor service, with staff being preoccupied with their phones, leading to burnt waffles and rude interactions.
There are also concerns about staff handling of products, such as damaging cakes during scanning.
Google Reviews
The worker was occupied with phone. I notice her calling and staying on the phone and burnt my waffle. I thought it was not burn. When i come home and while eating it.. i realized the bitter taste and…
👎🏼👎🏼👎🏼👎🏼 STINGY WITH FILLING. the chocolate waffle always BARELY has any filling. and it makes me so sad because its the ONE treat that i will buy for myself after a long week. this happens ev…
Please have common sense, lift the scanner to scan the price sticker at the bottom of packaging, and NOT flip the packaging upside down to scan --- dear cashier, your action spoilt the cakes!!! Don'…
The auntie busy on the phone…then when I want to order she still say me ?? The sauce also damn kiam leh.. I paid $2.50 for this waffle leh
Red bean bun fillings was so little. Suddenly they change the amount of fillings. Cheese bun is not as tasty as before. Prices increase but quality drop drastically. Not buying here again. 😥
Reviews from Google
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