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Swensen's @ IMM
2 Jurong East Street 21, #01-92/93 IMM Building, Singapore 609601
Swensen's @ IMM serves Western-style ice cream in Jurong East at the IMM Building. Located at 2 Jurong East Street 21, this mid-range spot draws regular visitors who appreciate its frozen offerings.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We think Swensen's at IMM is a mixed bag, often relying on nostalgia rather than consistent quality.
While some patrons report excellent service and enjoyable birthday celebrations, particularly praising staff who go the extra mile, others find the food quality significantly lacking.
Dishes like the cornflake chicken and curry chicken baked rice have received criticism for being unappetizing or poorly executed, with one reviewer noting the soup tasted like it came from a can.
The service experience can also be inconsistent; while some staff are highlighted for their cheerfulness, others are described as tired and inattentive, impacting the overall dining atmosphere.
We also note a specific complaint about the inflexibility regarding extra dipping sauce, which can detract from special occasions.
Despite these issues, the pricing is generally considered affordable.
We'd recommend it for a casual, budget-friendly meal, but manage expectations regarding food quality and service consistency.
Best for groups looking for a familiar, unpretentious setting, especially if you're primarily there for the ice cream.
Best time
weekday dinner
Wait time
30 minutes during peak hours for large groups
Price
$$ ($15-25/person)
Score: 45 · 5 sources
What customers say
Swensen's @ IMM elicits mixed reactions, with some customers praising the excellent service, especially during birthday celebrations, and the cheerful ambience created by staff like Yun Yee.
However, others express significant disappointment with food quality, citing issues like sour cornflake chicken, bland Hawaiian pizza, and overly salty curry chicken baked rice.
Service consistency is also a concern, with some staff appearing tired and unaccommodating, particularly regarding special requests like additional dipping sauce.
Google Reviews
Dear Swensen’s, We visited Swensen’s IMM on Sunday evening to celebrate my son’s birthday, as he specifically wanted to dine at Swensen’s on his actual birthday. There were 10 of us in total. We wait…
I had a wonderful dining experience at Swensen’s. The food was tasty as always, and the prices remain affordable—perfect for families. The overall atmosphere is warm and family-oriented, which makes i…
Service was fast, and the food arrived quickly just what we needed as my son was hungry. The restaurant has a nice atmosphere with lovely decor and lighting. The internet connection is also far better…
We visited Swensen’s IMM with our three kids and had a really pleasant experience. The staff were very patient and accommodating, which made a big difference when dining with children. They helped wit…
Dining and breaking my fast here was quite a hearty and wholesome experience! Although there seemed to be a long queue, we queued at ~6:30 and got a table around 7:00! The food is simply delicious. T…
Reviews from Google
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