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Swensen's @ IMM

4.5(3,076)on Google$$jurong east

2 Jurong East Street 21, #01-92/93 IMM Building, Singapore 609601

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 10:30 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Atmosphere60
Queue wait70
Consistency40
Food quality30
Value for money50

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

We think Swensen's at IMM is a mixed bag, often relying on nostalgia rather than consistent quality.

While some patrons report excellent service and enjoyable birthday celebrations, particularly praising staff who go the extra mile, others find the food quality significantly lacking.

Dishes like the cornflake chicken and curry chicken baked rice have received criticism for being unappetizing or poorly executed, with one reviewer noting the soup tasted like it came from a can.

The service experience can also be inconsistent; while some staff are highlighted for their cheerfulness, others are described as tired and inattentive, impacting the overall dining atmosphere.

We also note a specific complaint about the inflexibility regarding extra dipping sauce, which can detract from special occasions.

Despite these issues, the pricing is generally considered affordable.

We'd recommend it for a casual, budget-friendly meal, but manage expectations regarding food quality and service consistency.

Best for groups looking for a familiar, unpretentious setting, especially if you're primarily there for the ice cream.

Best time

weekday dinner

Wait time

30 minutes during peak hours for large groups

Price

$$ ($15-25/person)

Score: 45 · 5 sources

What customers say

Swensen's @ IMM elicits mixed reactions, with some customers praising the excellent service, especially during birthday celebrations, and the cheerful ambience created by staff like Yun Yee.

However, others express significant disappointment with food quality, citing issues like sour cornflake chicken, bland Hawaiian pizza, and overly salty curry chicken baked rice.

Service consistency is also a concern, with some staff appearing tired and unaccommodating, particularly regarding special requests like additional dipping sauce.

Inconsistent food qualityVariable staff attentiveness/friendlinessPositive birthday celebration experiencesDipping sauce availability issues
40% positive20% neutral40% negative

Google Reviews

★★★★Lovely Cutie Zehra· 2 months ago

Dear Swensen’s, We visited Swensen’s IMM on Sunday evening to celebrate my son’s birthday, as he specifically wanted to dine at Swensen’s on his actual birthday. There were 10 of us in total. We wait…

★★★★★Ming Shen Tham· 3 months ago

I haven’t been to Swensen’s for more than 15 years. It used to be the place where I’d hang out with friends over ice cream, so coming back felt a little nostalgic. I visited on a weekday for dinner, a…

★★★★★Sana Hamid· 2 months ago

Yun yee was an excellent manager at swensens. He single-handedly made the experience so much better by always having a smile on. Will definitely come back for the friendly and cheerful ambience

★★★★★YW Lau· 6 months ago

Very grateful for a fabulous, joyous and happy dinning experience and birthday celebrations at Swensen's @ IMM. Top class service from the managers to the service staff. A special shout out to the se…

★★★★★Selah V· 6 months ago

It was very mid. The quality of the western food is not bad, but there's a lot of western restaurants way better. But yes, for the price point it can pass. The quality of the beef patty was good, not…

Reviews from Google

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