Tang Tea House (Jurong West)

★ 4.1(864)on Google$$jurong west

414 Jurong West Street 42, #01-783, Singapore 640414

Dine-inTakeoutDeliveryWheelchair accessible

Website 6493 2522

Opening Hours

Today (Monday)11:00 AM – 11:00 PM

STAMPEDE Score

Moderate confidence

CRoom to grow

Score: 30 / 100

Atmosphere20

Queue wait30

Consistency20

Food quality35

Value for money25

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: Tang Tea House (Jurong West) presents a mixed bag, with recent experiences suggesting a decline in both service and food quality.

While some past reviews praise dishes like the Fried Seafood Tang Hoon and Super Cooler, more current feedback highlights significant operational issues.

We note consistent complaints about long wait times, even for orders placed via QR code, and a perceived lack of staff accountability.

The $3.40 lemon sour plum drink, described as 'cordial lime juice with 1 slice of lemon and 2 sour plum,' suggests a potential disconnect between price and value.

Furthermore, reports of limited dine-in availability and issues with food quality, such as 'sour' Shanghai steamed chicken dumplings and 'bland' porridge, are concerning.

The general atmosphere is also described as 'run down.' We think this location is best avoided until there's clear evidence of operational improvements and a return to consistent food standards.

Signature

Fried Seafood Tang Hoon

Wait time

Expect significant delays during peak hours, even for takeaway.

Price

$$ ($15-25/person)

Score: 30 · 5 sources

What customers say

Tang Tea House (Jurong West) faces significant customer dissatisfaction due to operational issues like unexpected dine-in closures, long wait times for in-person orders while delivery orders are prioritised, and a perceived lack of staff.

Food quality is inconsistent, with some finding dishes like Shanghai steamed chicken dumplings sour or porridge bland, while others praise the Fried Seafood Tang Hoon and Super Cooler drink.

Pricing is also a concern, with small portions and ice-filled drinks deemed expensive.

Operational inconsistencies (dine-in availability, order prioritisation)Inconsistent food quality and tasteLong wait times and poor service recoveryPerceived high prices for small portions

20% positive20% neutral60% negative

Google Reviews

★★★★★Mohamed Haniffa· 5 months ago

Was searching for a coffeeshop to have a hot drink and happen to find this place. Seems they are under partial renovations... Unable to sit down for meals or drinks. They still are taking online order…

★★★★★Muhamad Amirul Hakim· 7 months ago

I was quite disappointed with my visit today. Upon arrival, I was informed that there was no dine-in available, and only takeaway was allowed. There were only four tables open for dining in, which was…

★★★★★Hanafy Hassim· 4 months ago

This is the first time I’m giving such a bad review. I went to the shop (in-person) and ordered at 615pm via the QR code. There are 4 staff present. At 630pm, I asked if the order will be late. Male…

★★★★★haznor21· a year ago

place is super run down, atmosphere is like a desolate town. food is extremely expensive given the absolute small portion that they give. drinks are filled to the brim with ice at above 2 dollars and…

★★★★★Mas Andi· 4 years ago

Love this outlet that is tucked in the most quiet neighbourhood in Jurong West. The food never disappoint and my favourite is the Fried Seafood Tang Hoon. I always love their Super Cooler, a good mixe…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.